Presentar una solicitud y dar seguimiento a su solicitud por internet
UI Online
¿Desea presentar una solicitud para el desempleo por internet? Use UI Online—la manera más rápida y conveniente de presentar y dar seguimiento a su solicitud para el desempleo por internet. Puede acceder a UI Online a través de su computadora o teléfono móvil.
You must first have a myEDD account to register for your UI Online account.
Create a myEDD Account
Important: Once you submit your registration, you will receive an email to confirm your account. Select the link provided to complete your registration. The link will expire within 48 hours.
If you don’t get this message in your inbox, check your spam or junk mail folder.
Once you are logged in to myEDD, select UI Online and provide the following information to register:
- First and last name as it appears on your claim
- Date of birth
- Social Security number
- EDD Customer Account Number
Important: Your EDD Customer Account Number is automatically mailed to new customers within 10 days of filing a claim. If you have lost your EDD Customer Account Number, call us at 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
How to Use UI Online
Now that you have your myEDD and UI Online accounts set up, you can use UI Online to:
- Apply for benefits.
- Reopen a claim.
- Certify for benefits and report work and wages.
- Monitor the status of eligibility issues.
- Get your latest claim and payment information.
- Change your address and phone number.
- Receive notifications including reminders to certify for benefits.
- View in-person and phone appointments.
- Reschedule a phone interview.
- View, print, or request a copy of your tax information from the past five years.
- Check your UI Online inbox for important messages.
- Ask a question.
Note: To apply for benefits online, you must be at least 18 years old. If you are underage, you can apply by phone, fax, or mail.
Know When to Apply
You can apply through UI Online during the times (Pacific time) listed below:
Days of the Week | Available Time |
---|---|
Sunday | 5 a.m. – 8:30 p.m. |
Monday | 4 a.m. – 10 p.m. |
Tuesday – Friday | 2 a.m. – 10 p.m. |
Saturday | 2 a.m. – 8 p.m. |
Need Technical Assistance?
For more information on UI Online, use these helpful resources, including video tutorials and FAQs.
- UI Online Videos
- Everything You Need to Know About UI Online (FAQs)
- How to Set Up a UI Online Account (DE 2338H) (PDF)
- UI Online User Guide (DE 2338G) (PDF)
- UI Online Poster (DE 2338P) (PDF)
UI Online Help
Once you are logged in to UI Online, you can select the question mark (?) icon or choose the Help link in the upper right-hand corner of the screen.
Technical Support for UI Online Account
If you need help with account setup or login issues, call 1-833-978-2511 and select option 1 after the introductory messaging. The phone line is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at other times.
Protect the Security of Your Account
Never share confidential information such as your password or Social Security number with anyone. If your account has been compromised, Contact UI.
Browser Compatibility and Pop-up Blockers
For the best experience, use the latest versions of Google Chrome, Mozilla Firefox, or Internet Explorer. Additionally, you must disable pop-up blockers to access features of UI Online.
Regístrese y cree una cuenta
Crear una cuenta es un paso importante que debe realizar tan pronto como cumpla con los requisitos para recibir beneficios por desempleo.
Con esta cuenta, usted puede solicitar beneficios por desempleo, reactivar una solicitud existente y administrar la solicitud.
Recursos adicionales
¿No encuentra lo que está buscando? Consulte estos recursos para más información.
- Enlaces directos
- Preguntas frecuentes
- Videos de UI Online
- Calculadora de beneficios del UI
- Formularios y publicaciones del UI
- Beneficios de Capacitación Laboral de California