EDD Resources in Laotian

ຄົນລາວ

We are committed to providing vital information to those seeking EDD services and information. Below is a list of EDD forms, publications, and other important resources translated into Laotian.

For questions and more information about our services, contact the program and request a Laotian-speaking interpreter at no cost to you.

You may need to download the free Adobe Reader (English) to view and print linked documents.

Attention: The forms and publications on this webpage may contain vital information about your rights, benefits, or actions you must take. For help in your language, at no cost to you, select from one of the following benefit programs and services:

Unemployment Insurance  

Unemployment Insurance is a program funded by employers. The program provides short-term benefit payments to workers who have lost their job or had their hours reduced through no fault of their own. To learn more about unemployment, visit File for Unemployment – Overview (English).

Note: If you apply for unemployment, tell us your preferred spoken and written language. We’ll record it so that we can provide effective language assistance at no cost.

Here you can find documents translated into Laotian. To view all documents available, visit Unemployment Insurance – Forms and Publications (English).

Important: UI OnlineSM (English only) is still the fastest way to file your UI claim. You can also ask questions about your claim using UI Online by selecting Contact Us at the top of your homepage.

Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616.

UI Customer Service

Get help with filing a claim by phone, general UI questions, and technical help with online registration, password resets, and EDD Account Numbers.

Hours: 8 a.m. to 7 p.m. (Pacific time), Monday through Friday, except state holidays (English only).

Phone number:

  • English:1-800-300-5616. To speak to an interpreter in Korean, make a request to the representative during your call.
  • California Relay Service (711):Provide the UI number (1-800-300-5616) to the operator
  • TTY:1-800-815-9387

UI Automated Self-Service Line

Get information on how to file a new claim or reopen an existing claim and your last payment issued. You can also certify for benefits using EDD Tele-CertSM, request copies of your 1099G tax information, and find your local America’s Job Center of California.

Hours: 24 hours per day, seven days per week.

Phone number: 1-866-333-4606 (English).

Disability Insurance

Disability Insurance (DI) is a program funded by deductions from employees’ wages. The program provides benefit payments to workers who have a loss of wages when they are unable to work due to a non-work-related illness, injury, or pregnancy. To learn more, visit About Disability Insurance (English only).

We currently do not have any documents translated into Korean. We will provide translated documents as they become available. To view documents in other languages, visit Disability Insurance – Forms and Publications (English only).

For more information and a listing of office locations, visit State Disability Insurance Office Locations (English).

To contact a DI representative, use the DI Automated Phone Information System (English):

  • To request to an interpreter:
    1. Call 1-800-480-3287.
    2. Select English.
    3. Select the option to speak to a representative.
    4. Request a Laotian-speaking interpreter.
  • California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator
  • TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays (English).

Important: SDI Online is the fastest way to file and get information about your DI claim. Using SDI Online (English), you can ask confidential questions about your claim and receive a direct response. From your home page:

  1. Select the Claim ID of your current claim.
  2. Select Request Claim Update in the Claim Information section.
  3. Choose a Request Type from the dropdown menu and select Next.
  4. Add your specific question to your claim.

For more information, visit Disability Insurance (English).

Paid Family Leave

Paid Family Leave (PFL) provides benefit payments to people who need to take time off work to care for a seriously ill family member, bond with a new child, or participate in a qualifying event because of a family member’s military deployment. To learn more, visit Paid Family Leave (English).

We currently do not have any documents translated into Laotian. We will provide translated documents as they become available. To view all documents available, visit Paid Family Leave – Forms and Publications (English).

For more information and a listing of office locations, visit State Disability Insurance Office Locations (English only).

To contact a PFL representative, use the PFL Automated Phone Information System (English only):

  • Laotian: 1-866-627-1567
  • English: 1-877-238-4373. If you call the English phone line, you can speak to an interpreter by following these steps:
    • Select English.
    • Select the option to speak to a representative.
    • Request an Armenian-speaking interpreter.
  • California Relay Service (711): Provide the PFL number (1-877-238-4373) to the operator
  • TTY: 1-800-445-1312

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays (English only).

Important: You can ask a PFL question by visiting Ask EDD (English).

  1. Select the category Paid Family Leave.
  2. Select the sub-category Miscellaneous Inquiry.
  3. Select the topic Other (Questions).

For more information, visit Paid Family Leave (English only).

Benefit Overpayments

A benefit overpayment is when you collect unemployment, disability, or PFL benefits you are not eligible to receive. It is important to repay overpayments to avoid collection and legal action. Create a myEDD account to access Benefit Overpayment Services a convenient and secure way to manage your overpayment online.

Note: Benefit Overpayment Services is only available in English.

For more information, visit Benefit Overpayments and Penalties (English and Spanish only).

Payroll Taxes  

We administer California’s payroll tax programs and provide a range of resources and guides to assist employers. To learn more, visit Payroll Taxes (English).

We currently do not have any documents translated into Laotian. We will provide translated documents as they become available. To view all documents available, visit Payroll Taxes – Forms and Publications (English).

To contact a Payroll Taxes representative or to use the Automated Phone Information System (English):

  • English: Call 1-888-745-3886 and request a Laotian-speaking interpreter.
  • California Relay Service (711): Provide the Payroll Tax Assistance number (1-888-745-3886) to the operator
  • TTY: 1-800-547-9565

For questions about benefit overpayment, contact the Benefit Overpayment Collection Section at 1-800-676-5737 (English) and request a Laotian-speaking interpreter.

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays (English).

For more information and a listing of office locations, visit Contact Payroll Taxes (English). Visit Office Locator (English) to find an employment tax office near you.

Jobs and Training

Through the America’s Job Center of CaliforniaSM locations, we provide a range of employment and training services that benefit job seekers, laid-off workers, employers, and more. To learn more, visit Jobs and Training (English).

We currently do not have any documents translated into Laotian. We will provide translated documents as they become available. To view all documents available, visit Jobs and Training – Forms and Publications (English).

America’s Job Center of California

Visit Office Locator (English) to contact an America’s Job Center of California near you. For general workforce services information:

  • English: Call 1-916-654-7799 and request a Laotian-speaking interpreter.
  • California Relay Service (711): Provide the Workforce Services number (916-654-7799) to the operator

To find a job, list a job opening, and browse other online employment services, visit CalJOBSSM (English). For assistance, call CalJOBS at 1-800-758-0398.

Labor Market Information

For labor market information questions, comments, or suggestions:

  • English: Call 916-262-2162 and request a Laotian-speaking interpreter.
  • English Fax: 916-651-5784
  • California Relay Service (711): Provide the Labor Market Information number (916-262-2162) to the operator

Note: We offer labor market consulting services to help workforce partners and employers find, access, and use labor market information and services. View Labor Market Consultants by County (PDF) (English) for a phone and email listing of Labor Market consultants in California.

The EDD Homepage

Our website is not translated into Laotian. It is possible to go to the EDD homepage and use the Google TranslateSM feature at the bottom of the homepage under Translation.

Important: The Google TranslateSM feature is provided for informational purposes only. The translations may not be exact. Use them as a rough guide. We cannot guarantee the accuracy of translations by the feature and are therefore not liable for any inaccurate information or changes in page formatting resulting from its use. For more information, view the Google Translate Disclaimer.

Translation Disclaimer

To better serve our limited English proficient speakers, we have partnered with a third party to translate our online content on this webpage. While we aim for completely accurate translations, the translated and English versions of our documents may differ. The English versions of our forms and publications are the legally-binding, authoritative documents of the Employment Development Department (EDD).

For help in your language, at no cost to you, select a benefit program or service link on this page.