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Our Privacy Policy

We are committed to protecting your privacy rights. It is our policy to limit, protect, and maintain the collection of personal information.

The personal information collection and management policies, practices and procedures we implement are governed by law, including:

  • The Information Practices Act of 1977 (Title 1.8 [commencing with Section 1798] of Part 4 of Division 3 of the Civil Code).
  • Sections 11015.5 and 11019.9 of the Government Code.
  • Sections 1094 and 1095 of the California Unemployment Insurance Code.

We collect personal information relevant to specific purposes which are identified in the privacy notice, at the time of collection, or before the information is collected from you.

Personal information will not be disclosed, made available, or otherwise used for purposes other than those specified at the time of collection, except with the consent of the subject of the data, or as authorized by law.

We do not collect home or business addresses, email addresses, or account information from people who simply browse our website. The information we automatically collect includes:

  • Your domain name or IP address.
  • Type of browser and operating system you used.
  • Date and time you visited the site.
  • Webpages you visited.
  • Any forms you downloaded or submitted.

This information is collected for customer service and audit purposes and is deleted after 30 days. Electronically collected information is exempt from requests made under the Public Records Act.

We use cookies, (simple text files stored temporarily on a visitor’s computer by a web server), to enable easy movement through its website. We use Google Analytics to track cookies for statistical purposes to determine how useful our information is to you. If you want to block Google Analytics, a variety of browser plug-ins are available on Google’s Browser Add-on page.

If you visit another website using a link from our website, you are subject to the privacy policy and conditions of that website. We will not be held liable for information or practices observed by other websites that provide access links from our website.

Information for Specific Requests

We need the information listed below to respond to your request:

Request Type and Purpose of Information Collected
Registration for Events and Workshops Name, mailing address, and email address to contact you about services on our website.
Conference Material Orders Name, mailing address, and email address to process your order or contact you if we have a problem processing your order.
Subscriptions (Tax News and e-file News) Email address to send your subscription materials. If you provide us your ZIP Code, we can send you information specific to your area.
Email (Webmaster, Non-confidential tax questions) Name, email address, and phone number to respond to your request.
e-Services To use our interactive online services, you will need to provide personal information for authentication purposes. This information may include, but is not limited to:
  • Your Social Security number, business identification, or tax professional identification number.
  • Information from a previously filed California tax return, as originally filed.
  • Your contact information, such as your last name, address, telephone number, and email address.

We will not distribute or sell any electronically collected personal information about you to any third party without your written consent.

We secure all personal information against loss, damage, modification, unauthorized access, or disclosure as required by federal and California Law, and the State Administrative Manual policy. Information that you voluntarily provide will be protected by the appropriate computer, network, and Internet technical security controls at the employee and departmental level to prevent unauthorized access. Some of these security controls include:

  • Password and user identification verification.
  • Data encryption.
  • Confidential transmissions.
  • Secure storage areas.
  • Audit trails.

You have a right to access information about yourself and can request a correction of any inaccuracies. You have the right to have any electronically collected personal information deleted by us, without reuse or distribution.

Contact Information

Questions, comments, or complaints about this privacy policy, or requests for personal information access, should be addressed to our privacy office. Contact us at Ask EDD.

Effective Date: January 5, 2018

Last Revised: 06/29/2022