Welcome to EDDNext
Transforming the Customer Experience
EDDNext is a modernization effort to transform the customer and employee experience. We’re updating online applications, contact centers, our processes, policies, procedures, and forms. We want your experience to be easier and faster.
And we're not stopping there. We’re also:
- Making a safer and easier way to apply for benefits online.
- Creating ways to serve yourself online without needing to call us.
- Creating materials in more languages to help all Californians.
- Rewriting our webpages into plain language so they're easy to understand.
- Testing our website on users just like you to see what works best.
- Using advanced technology to modernize your experience and protect your confidential information.
Check back regularly to see what progress we've made and what's coming up next.
Modernizing, in Motion
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With EDDNext, we’re making it easier, faster, and more satisfying to get the support you need.
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EDD Prepares to Integrate Benefit Claim Systems, Furthers EDDNext Ongoing Modernization
6 minute read
EDDNext Modernization Goals
Stay Connected! Check out our blog for interesting articles on Department updates and more.
Latest Updates
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Modernizing the Delivery of Public Benefits for a Digital Era: A Conversation with Ajit Girn, CIO, California Employment Development Department
3 minute read
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Reimagining Public Service: Ajit Girn on Transforming the Heart of California’s Employment Development Department
6 minute read
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California rolls out AI-powered ID verification for benefits
3 minute read
Download the latest in EDDNext improvements and Updates.