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Step 3: Have a Medical Certification Completed

  • 1. Get Your Information In Order
  • 2. Apply
  • 3. Have a Medical Certification Completed
  • 4. Review Benefit Documents
  • 5. Receive Your First Payment
  • 6. Manage Benefits
  • 7. End Your Benefits

After you submit your claim, ask your physician/practitioner to submit a medical certification. They must confirm your disability using either myEDD or Part B – Physician/Practitioner’s Certificate of the Application for Disability Benefits (DE 2501) paper form.

  • If you applied online:
    • Give your physician/practitioner your receipt number so they can find your claim in myEDD.
    • If they only use paper forms, give them Part B of the application with your receipt number completed in question B3 for them to complete.
  • If you applied by paper:
    • Give the application to your physician/practitioner to complete.

We will not process your claim until both Parts A and B of your application are received.

Important:

  • Confirm with your physician/practitioner if they will submit the completed application, or if you need to return it yourself.
  • Once your health professional submits the certification, we will begin to process.
  • Do not submit the same claim more than once. This will delay your claim.

Questions? See Disability Insurance Certifications and Continued Medical FAQs.