Contact State Disability Insurance

You can contact State Disability Insurance (SDI) staff online or using our toll-free phone numbers. Staff is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For information on local SDI offices, visit our Office Locator.

Statewide Toll-Free Numbers

To contact a Disability Insurance (DI) representative or to use the DI Automated Phone Service:

  • English: 1-800-480-3287
  • Spanish: 1-866-658-8846
  • Teletypewriter (TTY): 1-800-563-2441
  • California Relay Service: Call 711

SDI Online

SDI Online is the fastest way to file and get information about your DI claim. You can send confidential questions and receive direct responses by following these steps in SDI Online:

  1. Select the Claim ID of your current claim.
  2. Select Request Claim Update in the Claim Information section.
  3. Choose a Request Type from the dropdown menu and select Next.
  4. Add your specific question to your claim.

Statewide Toll-Free Numbers

To contact a Paid Family Leave (PFL) representative or to use the PFL Automated Phone Service:

  • English: 1-877-238-4373
  • Spanish: 1-877-379-3819
  • Cantonese: 1-866-692-5595
  • Vietnamese: 1-866-692-5596
  • Armenian: 1-866-627-1567
  • Punjabi: 1-866-627-1568
  • Tagalog: 1-866-627-1569
  • Teletypewriter (TTY): 1-800-445-1312
  • California Relay Service: Call 711 and provide the number 1-877-238-4373 to the operator.

Ask EDD

Ask EDD is our online service that can get you the information you need. If you have a question that is not covered in our Frequently Asked Questions, you can use Ask EDD.

  1. Visit Ask EDD.
  2. Select the category Paid Family Leave.
  3. Select the sub-category Miscellaneous Inquiry.
  4. Select the topic Other (Questions).

Note: Google Translate™ is not available within Ask EDD.

To contact a representative or to use the State Employee Automated Phone Service:

  • Nonindustrial Disability Insurance: 1-866-758-9768
  • Disability Insurance for State Employees: 1-866-352-7675
  • Paid Family Leave for State Employees: 1-877-945-4747
  • California Relay Service: Call 711

In Person or By Mail

For general inquiries and questions not related to a specific claim, you can contact us by mail:

Employment Development Department
PO Box 826880 - DICO, MIC 29
Sacramento, CA 94280-0001

Important: Do not mail applications or claim-related materials.

Last Revised: 10/11/2021

Register for Benefit Programs Online

Creating an account is an important step in this process. With Benefit Programs Online, you can submit the required Disability Insurance employee forms in SDI Online.

Additional Resources

Can’t find what you’re looking for? View these resources for more information.