COVID-19 FAQs: Unemployment Insurance Benefits
- Application Process
- Benefit Extensions
- Returning to Work
- Working from Home
- School Closures and Childcare
- Disability and Paid Family Leave
You are encouraged to apply for Unemployment Insurance (UI) benefits if you are unemployed, which includes reasons such as:
- Your hours are reduced due to the quarantine.
- You were separated from your employer during the quarantine.
- You are subject to a quarantine required by a state or local health officer.
You can be eligible for benefits if you have enough earnings over the past 12-18 months and meet other eligibility criteria. The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.
EDD representatives may need to set up a phone interview with you to collect more details.
If you are self-employed, an independent contractor, or gig worker and are unable to work or have had your hours reduced due to COVID-19, you may be eligible for Unemployment Insurance (UI) benefits under a few different scenarios:
- You chose to contribute to UI Elective Coverage and paid the required contributions to be considered potentially eligible for benefits.
- Your past employer made contributions on your behalf over the past 5 to 18 months.
- You may have been misclassified as an independent contractor instead of an employee.
You may be eligible for Pandemic Unemployment Assistance if you are not eligible to receive regular state UI benefits. The EDD will begin accepting applications for this new, federally funded program on Tuesday, April 28.
When filing for your UI claim, you will be asked for your last employer.
- If you own your business or are self-employed, you should list yourself as your last employer.
- If you are an independent contractor, you should list yourself as your last employer.
- If you believe you are misclassified as an independent contractor instead of an employee, you should list the business you contract with as your last employer. Be sure to include:
- The employer name, phone number, and address.
- Type of work performed.
- Dates worked.
- Your gross wages and how you were paid (such as hourly or weekly).
- If you are a gig worker, you should list your gig employer as your last employer.
If you believe you should be considered an employee but the EDD’s wage investigation concluded there weren’t sufficient earnings reported to substantiate a regular UI claim, then you will receive a form called a Notice of Status of Wages (this is different from a $0 benefit award notice). The Notice of Status of Wages indicates that you do not qualify for regular UI, and you may apply for PUA by filing a new claim through UI Online beginning April 28. If you believe the Notice of Status of Wages was in error, you have the right to appeal within 30 days. But if you appeal, then you should not apply for PUA.
You can be eligible for benefits if you choose to stay home. Once you file your claim, the EDD will contact you if we need more information.
If your employer reduced your hours or shut down operations due to COVID-19, you are encouraged to file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week. However, they must remain able, available, and ready to work during their unemployment for each week of benefits claimed and meet all other eligibility criteria.
You may be eligible to receive federal Pandemic Unemployment Assistance (PUA) benefits. The PUA program helps individuals who are not eligible for regular state UI benefits and who are unemployed, partially unemployed, unable to work, or unavailable to work as a direct result of a COVID-19 related reason.This includes individuals who cannot collect regular UI benefits because they are serving penalty weeks or were found ineligible for benefits due to certain legal reasons.
For example, you may be eligible for PUA benefits if your unemployment is directly related to COVID-19, and you are ineligible for traditional UI benefits because you are serving penalty weeks or because you quit or were fired from a previous job.
You may qualify for Pandemic Unemployment Assistance (PUA) benefits if you are unemployed, partially unemployed, unable to work or unavailable to work as a direct result of a COVID-19 related reason and you meet one of the following criteria:
- You are a business owner, self-employed, independent contractor or gig worker (and are not participating in the UI Elective Coverage program). You will be able to indicate if you have no employment wages (for example, you did not receive a W-2), solely for the purpose of applying for the PUA program (and not to be used for any other purpose). However, you may proceed with a regular Unemployment Insurance (UI) claim if you believe you were misclassified and have wages from an employer.
- You don’t have sufficient work history. This generally means you don’t have enough wages reported as an employee during the last 18 months to establish a regular UI claim. This could be the case if you are self-employed or an independent contractor. But this could also be the case if you are an employee with insufficient earnings. To qualify for PUA based on insufficient work history, you must have been recently employed, which could be satisfied if you had a bona fide offer to start working on a specific date but were unable to start as a direct result of a COVID-19 related reason.
- You have collected all unemployment benefits for which you were eligible and remain unemployed or partially unemployed as a direct result of a COVID-19 reason. This means that you were qualified for regular UI but have exhausted those benefits, as well as any extended benefits.
No, if EDD has wages reported from an employer over the last 18 months that would qualify you for a regular UI claim, then the EDD is required by law to proceed with a regular UI claim for you.
If I am a classified school employee, and I am about to become unemployed due to the end of the regular school year, can I apply for Pandemic Unemployment Assistance (PUA) since I am not eligible for UI? Please note, some classified workers typically work over the summer (e.g., custodians, campus monitors, cafeteria workers).
Generally, no. Classified school employees are subject to statutory provisions that deny benefits during a school recess period if the employee is given “reasonable assurance” by the school district that they will return to work after the recess period ends. For many employees, the summer recess will begin in the coming weeks.
The PUA program is intended to provide assistance to individuals who do not qualify for regular UI if the individual’s unemployment is directly related to COVID-19. Where a school closes on the date the school year was originally scheduled to end, the school is not closing as a direct result of the COVID-19 public health emergency. As a result, most school employees who file for benefits during the recess period and are denied regular UI benefits due to the reasonable assurance provisions would not qualify for PUA benefits because their unemployment is not COVID-19 related. However, if a school employee normally works over the summer break and that employment has been impacted because of a COVID-19 related reason, the EDD will determine on a case-by-case basis whether such an employee is eligible for UI, and if they are not monetarily eligible for UI, then PUA.
It should also be noted that if a school employee has non-school wages that can be used to qualify for a regular UI claim based solely on those wages then they may qualify for regular UI benefits during the recess period.
In-Home Supportive Services workers who perform services for a family member (family member is defined as a spouse, son, or daughter) are not considered to be working in covered employment for UI purposes. This means wages earned under these circumstances cannot be used to qualify for a regular UI claim. If you do not have other wages earned in covered employment to qualify for a regular UI claim, you may be eligible for PUA. Many IHSS workers do not provide care services for family members and therefore their wages are covered for regular UI benefits. Use UI Online to apply for benefits and the EDD will determine if you qualify for regular UI benefits, and if not we will proceed to determine if you qualify for PUA.
Eligible individuals can receive regular UI benefits that range from $40-$450 per week. Depending on your maximum award for your UI claim and your weekly benefit amounts paid, the number of weeks you can potentially receive benefit payments ranges from 13 to 26 weeks if you are paid at your full weekly benefit amount for each of those weeks. Your payments could stretch to a longer duration if you perform some work for pay or if you receive other deductible income during the course of a claim, and you receive reduced unemployment benefits as a result during those weeks.
You can use the Unemployment Insurance Calculator to help estimate your potential weekly benefit amount. These estimates do not include the new Pandemic Additional Compensation of $600 per week provided by the federal CARES Act.
The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.
No. If you are already receiving regular UI benefits, then you cannot qualify for PUA benefits.
Generally, a mailed notice showing a $0 benefit award available may mean that we have no wage records reported by an employer to support an unemployment claim, or we need to verify your identity for the reported wages that belong to you. Employers pay a contribution to the state’s Unemployment Insurance (UI) Trust Fund for each employee they have on their payroll. This pays for unemployment benefits — workers do not contribute to UI.
If you filed for UI and received an award notice with $0 benefits available, it could be due to one of three scenarios:
- Your identity could not be verified with our records. We’ll mail you a request to verify your identity. You have 10 calendar days from the mail date to send us two forms of identity documents from the list of Acceptable Documents for Identity Verification (DE 1326CD) (PDF). Once we verify your identity, you’ll receive a new notice telling you what our wage records show for weekly UI benefit payments if you meet all other eligibility requirements.
- You were misclassified by your employer as an independent contractor instead of an employee or your wage information may have been inadvertently transposed when your employer reported your information to the EDD. If you believe our record of your wages isn’t accurate, correct the wages on the award notice and send copies of your W-2, Form 1099, or a paycheck stub to the address on the front of the notice. We will follow up with you and your employer for any details needed to make a determination.
- You’re self-employed or an independent contractor and have not paid contributions to the state Unemployment Insurance Trust Fund. As part of the federal CARES Act, the new Pandemic Unemployment Assistance (PUA) program helps unemployed Californians who are usually not eligible for regular state unemployment benefits and are unemployed or not providing services due to reasons directly related to the COVID-19 pandemic, including business owners, the self-employed or those with limited recent work history. Visit the Pandemic Unemployment Assistance page for updates and information on eligibility and when to file.
You should answer the question truthfully. Given the unique economic situation and lack of available work created by COVID-19, the EDD has been able to adjust our usual eligibility requirements to allow us to automatically process a large volume of claims. You will not be penalized if you answer “no” to the question about looking for work and will be paid benefits for that week if you meet all other eligibility requirements.
The following are some reasons an unemployment claim can take longer to process:
- Identity Verification: We compare the information you provide on your application to the DMV and the Social Security Administration. If it doesn’t match, you will need to go through an identity verification process. You will receive a Notice of Award with $0 available until we can verify your identity. You will receive a Request for Identify Verification (DE 1326C) and will need to respond with two types of identity documents showing you are the true owner of the Social Security number reported.
- Wages: We compare the information you provide on your application with the wage records your employer reports to us. If you have wages from your W2 and 1099, we need to review your claim to make sure you earned enough for a regular UI claim. If you do not have enough employment wages for a regular UI claim, you may be eligible for Pandemic Unemployment Assistance.
- Application Errors: Your benefit amount is based on the information you provide on your application. If you don’t include all of your employment history information over the last 18 months, or the date that you were impacted by the pandemic, your claim will need to be reviewed by EDD staff.
To avoid claim delays, make sure your application is complete and correct before you submit it.
To change your claim:
- Write what needs to be corrected on your Notice of Award and mail it to the EDD address on the notice.
- Visit Ask EDD to request to backdate your claim if you think it has the wrong start date. Select Unemployment Insurance Benefits, then Claims Questions, then Backdate the Effective Date of my UI Claim Due to COVID-19.
- Submit a request through your UI Online account or call the UI Claims Support line at 1-800-300-5616 8 a.m. to 12 noon (Pacific time), Monday through Friday except state holidays.
If there is an issue with your claim, we may need to schedule a determination interview, and/or contact your employer. If you are scheduled for an interview, you should:
- Be ready to accept a call during the time listed on the notice. Since the call is coming from a government phone number, it may show as restricted on your phone.
- Continue to certify for any weeks that are available while your claim shows pending.
- Monitor your UI Online account inbox for updates on your claim.
Before you complete your certification, review the certifying process (PDF) so you can understand the questions and answer them correctly. Answering questions incorrectly can delay your claim. For example, the first question asks if you were too sick or injured to work. We noticed some people answered “yes” for the whole week, which would disqualify them for benefits. When we followed up, they confirmed they weren’t sick themselves, but rather people are sick due to the coronavirus.
The following are some reasons for a pending or not paid status:
- Able and available to work: If you said you were not able or available to work on the continued claim certification, you could be ineligible for benefits that week. Even though you may not be eligible for benefits one week, it doesn’t mean you can’t be eligible the following weeks, so you should continue to certify.
- Earnings: If you earned too much in a week, you may not be eligible to receive benefits that week. When certifying for regular UI benefits, you must report earnings for the week you worked. The first $25 or 25% of your wages, whichever is more, will not be deducted from your benefit amount, but the rest will.
- Suitable work: If you said you have refused any work on your certification, we must schedule a telephone interview to ask why you refused the work. We will also contact the employer that offered you the job. If you have refused to return to your job or other suitable work without good cause, you may not be eligible to receive benefits.
To learn more about good cause, refer to Returning to Work.
For more information, visit Claim Tips.
If you have returned to work or have earned money, you must report that income. How you report the income on your continued claims certification depends on if you receive regular UI or Pandemic Unemployment Assistance (PUA) benefits.
- Regular UI: If you return to work, report your gross earnings for the week you worked (not when you were paid) on your certification.
- PUA: If you have a PUA claim and you received 1099 wages, report your gross (total) earnings on your certification in the week you received these earnings, even if you didn’t work or perform self-employment services during that week. If you worked or performed a service during a certain week, but you were not paid, then you do not need to report any income. If you received W2 wages, report your income for the weeks you performed the work, not when you were paid.
If you have used all benefits on your regular Unemployment Insurance (UI) claim or your claim has expired, you may be eligible for the Pandemic Emergency Unemployment Compensation (PEUC) extension. If you use all benefits in your PEUC extension, you may qualify for a FED-ED extension.
With the launch of the FED-ED extension, you may now receive up to a total of 59 weeks of benefits when combining your regular Unemployment Insurance (up to 26 weeks) and Pandemic Emergency Unemployment Compensation (up to 13 weeks) claim amounts with the FED-ED extension (up to 20 weeks). The number of weeks depends on your specific eligibility, when you exhaust your claim, and how much time is left to collect PEUC or FED-ED benefits before those programs expire.
As part of the federal CARES Act, if you have a claim or extension between March 29 and July 25, 2020, we will pay you an additional $600 in addition to your current benefits. Here’s what you need to know:
- You do not need to do anything. We will automatically add the $600 to each week of benefits that you are eligible for.
- The additional $600 is for all approved claims and extensions with weeks between March 29 and July 25, 2020.
Yes, if you are attending school or training, you may still be eligible for an extension. You must meet all Unemployment Insurance eligibility requirements in order to receive benefits.
If you were receiving benefits on a California Training Benefit Training Extension claim, we stopped that claim and automatically transferred you to a PEUC claim. After you collect all of the benefits on the PEUC extension or PEUC ends, we will automatically consider you for a FED-ED extension.
Pandemic Emergency Unemployment Compensation
Pandemic Emergency Unemployment Compensation (PEUC) is a 13-week benefit federal extension for people who have used all available benefits on their regular Unemployment Insurance (UI) claim, or whose benefit year on their regular UI claim has expired.
On May 27, we began reviewing regular UI claims for benefit years that started on or after June 2, 2019, that have used all available benefits. If you do not qualify for a new UI claim, we will automatically file a PEUC extension on your last valid regular UI claim.
You will receive a notice through the mail about 5-7 days after the PEUC extension is filed. We strongly recommend checking your UI OnlineSM account regularly for updates so you can certify your eligibility for these extension benefits quickly.
Beginning July 8, we will start mailing notices to people who used all of their regular UI benefits, whose claims expired between July 6, 2019 and May 23, 2020, and who have not filed a new claim.
- If you have enough wages to qualify for a new claim, we will process your claim. You will need to certify your eligibility every two weeks to keep receiving regular UI payments.
- If you don’t qualify for a new claim, you will get a $0 award notice in the mail. Within a few days, you will get another notice showing that we automatically filed a PEUC extension for you. The notice will include the weeks that you need to certify for. You can also check your UI Online account for updates.
If you qualify and your extension is filed in phase two, it will be backdated to one of the following, whichever comes later:
- March 29, 2020
- The last certification date of your expired claim
After an extension claim is filed, you must continue to certify every two weeks that you are still unemployed or are working reduced hours. If you meet the eligibility requirements, you will be paid the amount of weekly benefits on our extension award notice and in the same way you received your regular Unemployment Insurance benefit payments.
The PEUC extension is available for up to 13 weeks, or through December 31, 2020, whichever comes first. If you use all your PEUC benefits or reach the end date in December 2020, you may qualify for a FED-ED extension if required economic conditions still make the FED-ED extension available.
The Federal-State Extended Duration (FED-ED) provides up to 20 weeks of additional benefits for people who used all of their unemployment benefits during a period of high unemployment.
If you are eligible, we will automatically file your Federal-State Extended Duration (FED-ED) extension after you collect benefits on the Pandemic Emergency Unemployment Compensation extension or after that extension ends on December 31, 2020, if the FED-ED extension is still available at that time. You will receive a notice in the mail about the FED-ED extension filed and you can also check your UI OnlineSM account for updates. There is no waiting period for FED-ED benefits.
For more information including eligibility requirements, visit FED-ED Extension.
Your FED-ED payments will be the same as the weekly benefit amount from your regular UI claim. You will be paid in the same way that you were paid for your UI claim.
The current FED-ED allows extended benefits for up to 20 weeks. The maximum amount of extended benefits depends on your prior regular UI claim and your eligibility. For details, visit FED-ED Extension.
After your extension is filed, you will receive a notice confirming your claim and will need to certify your eligibility for benefit payments. You can also monitor your UI Online account for an update. Certifying is answering basic questions every two weeks that tells us you’re still unemployed and eligible to continue receiving payments.
The fastest way to certify for benefits is in UI OnlineSM. You can also certify by mail. Unlike regular UI claims, you will not be able to certify for the FED-ED extension using EDD Tele-CertSM.
If you use all your FED-ED benefits or reach the end date, you may qualify for regular UI claim if you have earned enough in wages since your last regular claim. You can file a new claim in UI Online. At this time, there is no end date for FED-ED benefits.
Returning to Work
If you go back to work part-time, you must report earnings when you certify for benefits. Earnings include wages, paid sick time, vacation pay, and holiday pay and can be deducted from your unemployment benefit payments.
The first $25 or 25 percent of your wages, whichever is greater, is not counted as wages earned and will not be deducted from your UI weekly benefit amount. For example, if you earned $100 in a week, we would not count $25 as wages and would only deduct $75 from your weekly benefit amount. If you had a weekly benefit amount of $450, you would be paid $375.
If you return to work full time, you will no longer be eligible for unemployment benefits.
When you certify for your continued UI benefits, you will be asked if you have refused any work. You will need to check “yes” to that question, which would trigger an eligibility interview by the EDD. During that interview, you will have the opportunity to inform the EDD of the facts surrounding the offer of employment that you turned down.
I was laid off when my employer’s business closed due to the COVID-19 stay-at- home order, and my employer is reopening now. Will I lose my regular UI benefits if I refuse to return to work because I am in one of the categories of people that the California Department of Public Health (CDPH) has identified as having elevated risk for contracting COVID-19?
The CDPH has issued public health guidance urging individuals who are over 65, immunocompromised, or have certain serious chronic health conditions (such as heart disease, lung disease or diabetes) to stay at home due to “higher risk” factors. An individual is disqualified for UI if they refuse to accept “suitable” employment when offered. Under California law, the EDD will consider whether the particular work is “suitable” in light of factors such as the degree of risk involved to the individual’s health and safety, and as a result whether the individual has good cause for refusing the work. For example, even if your employer has complied with the state’s requirements for reopening, and any and all government safety regulations, you would have good cause to refuse to return to work if you are at greater personal risk due to higher risk factors as identified by the CDPH.
However, you may not have good cause for refusing suitable work if your employer was willing to allow you to telework and you still refused the suitable work. In this scenario, you could be disqualified from continuing to receive regular UI benefits because there was an alternative available to work without compromising your health and safety. Therefore, workers are encouraged to speak with their employers about work options that are consistent with public health guidance, the reopening requirements, and any local public health orders. Such options may include telework or modified schedules. Employers may have a legal obligation to accommodate certain health conditions. The Department of Fair Employment and Housing has issued guidance regarding what employers must do to accommodate employees with recognized disabilities.
My employer furloughed me when its business closed due to the COVID-19 stay-at- home order. I am currently receiving regular UI benefits. My employer is reopening and has asked me to return to work. Will I lose my regular UI benefits if I refuse to return to work because I am afraid of contracting COVID-19 in the workplace?
An individual is disqualified for UI if they refuse to accept “suitable” employment when offered. Under California law, the EDD will consider whether the particular work is “suitable” in light of factors such as the degree of risk involved to the individual’s health and safety. For example, if your employer has complied with the state’s requirements for reopening, and any and all government safety regulations, you may not have good cause to refuse to return to work and could be disqualified from continuing to receive regular UI benefits for a designated period of time.
I was laid off due to a lack of customers at my employer’s business establishment because of COVID-19. I am currently receiving regular UI benefits. With the reopening of businesses in certain industries, employers are advertising jobs in my community. The amount of salary being offered is less than what I receive in unemployment benefits. Will I lose my regular UI benefits if I refuse these job offers?
Assuming you are able and available to work, you are generally required to search for work to be eligible for regular UI benefits. Individuals are required to accept what is considered “suitable work” which includes working at the prevailing wage based on the individual’s particular skills and/or occupation. But an individual may have good cause to refuse work if the wages, hours, or other working conditions for the work offered are “substantially less favorable” than those prevailing for similar work in the locality. For example, if you are offered a job at $20 per hour but other jobs in your community doing the same type of work at your skill level are typically paid at $30 per hour, you may have good cause to refuse the work. However, you would not have good cause for refusing the work solely because the wages you are offered for the work are less than the amount you have been receiving in your regular UI benefits.
Californians have been staying home and saving lives since the start of the statewide stay-at-home order issued on March 19, 2020. These efforts have allowed the state to modify the statewide stay-at-home order.
In Stage 1 of the stay-at-home order, critical sectors considered essential to keep operating were exempted because of their importance to Californians’ security, health, and well-being. As of May 8, 2020, in addition to the continued operation of sectors providing essential services under Stage 1, the state is moving into Stage 2, where some lower-risk workplaces can gradually reopen with adaptations. Refer to the state Resilience Roadmap for details.
Industry guidance has been issued by the California Department of Public Health (CDPH), in conjunction with Cal/OSHA, to help these workplaces operate and reopen safely. The goal is a safer environment for workers and customers. Businesses may use effective alternative or innovative methods to build upon the guidance, but before re-opening, all facilities must first perform a detailed risk assessment and implement a site-specific protection plan.
Refer to the Resilience Roadmap for industries that are currently allowed to resume full or modified operations, if they’re permitted to open per county health rules.
Stage 2 expansion will be phased in gradually. Some communities may move through Stage 2 faster if they are able to show greater progress. Counties that have met the readiness criteria and worked with the CDPH can open more workplaces as outlined on the County variance webpage.
Refer to the list of counties who have met the criteria set forth by the CDPH and the industries within those counties that can resume full or modified operations.
Workers are still subject to the stay-at-home order, and thus should not be required to return to work, if their employment does not belong to one of the essential or gradually reopening sectors, until further notice by the state or local jurisdictions.
I was laid off due to the COVID-19 stay-at-home order, and I am currently receiving regular UI benefits. I have been asked to return to work, but my employer does not provide essential services or services in one of the sectors reopening now under Stage 2. Will I lose my UI benefits if I refuse to return to work because I am afraid of contracting COVID-19 in the workplace?
No, this should not affect your continued receipt of UI benefits. An individual is disqualified for UI if they refuse to accept “suitable” employment when offered. Under California law, the EDD will consider whether the particular work is “suitable” in light of factors such as the degree of risk involved to the individual’s health and safety. You would have good cause to refuse to return to work if the business does not provide an essential service and is not in one of the industries reopening now under the state’s Resilience Roadmap for reopening. This is because the stay-at-home order is still in effect outside of essential or reopened industries.
Working from Home
Working your full normal hours remotely would not qualify you for benefits. However, you could collect some Unemployment Insurance benefits if your usual number of work hours are reduced through no fault of your own. The first $25 or 25 percent of your wages, whichever is the greater amount, is not counted as wages earned and will not be reduced from your UI weekly benefit amount. For example, if you earned $100 in a week, the Department would not count $25 as wages and would only deduct $75 from your weekly benefit amount. For someone who has a weekly benefit amount of $450, they would be paid a reduced amount of $375.
My employer allowed me to telework while the COVID-19 stay-at-home order was in effect but is now reopening and will not allow me to telework any longer. My employer has instructed me to return to my prior place of work. However, I do not feel safe returning to work there. If I quit, will I be eligible for regular UI benefits?
Under California law, an individual is disqualified for UI if they voluntarily quit without good cause. However, an individual is presumed under the law not to have voluntarily quit without good cause unless the employer provides written notice to the EDD that sets forth contrary facts to overcome this rebuttable presumption. “Good cause” exists to quit work when a substantial motivating factor in causing you to quit was real, substantial, and compelling and would cause a reasonable person who genuinely wants to stay employed to quit under the same circumstances. However, before you quit work, you have a duty to try to preserve your employment relationship. If you fail to do that, it could negate what may otherwise be good cause for quitting.
You may be eligible for regular UI benefits if you can show such good cause for quitting. This could include: if your employer has not complied with the guidance for safely reopening in your industry; you had childcare or transportation problems that you could not resolve; or you have a disability or condition that your employer could not reasonably accommodate. You might also show that you tried to maintain the employment relationship by asking your employer to allow you to continue to telework for a while longer, but your employer denied your request. The EDD will evaluate your situation to determine whether you had good cause to quit and whether you are eligible to continue receiving regular UI benefits.
School Closures and Childcare
You may be eligible for unemployment benefits. Our EDD representatives will determine eligibility on a case-by-case basis by scheduling a phone interview with you. For example, you may be eligible for unemployment benefits if your employer has temporarily allowed you to work less than full-time hours due to your child care situation. In such case, you may be eligible for reduced benefits based on the amount of your weekly earnings, as long as you meet all other eligibility requirements. The EDD will contact you and your employer for information to determine your eligibility.
You may be eligible for unemployment benefits. Our EDD representatives will determine eligibility on a case-by-case basis by scheduling a phone interview with you.
Disability and Paid Family Leave
You have the right to apply and file a claim for unemployment and disability benefits at the same time, but you can only collect payments under one benefit program at a time. You’re encouraged to file a claim under one program based on your circumstances or file under both programs if you are unsure of which program is most appropriate. The EDD will review the facts and determine your eligibility for the appropriate program.
Yes. If your employer shuts down operations or reduces hours for workers while you are on your disability claim, you may apply for unemployment benefits at that time. The EDD will help determine the start of your Unemployment Insurance claim as long as you meet all other eligibility requirements.
Yes. If you become sick while you are out of work, you can apply for a disability claim, which can provide a higher benefit amount if you’re eligible. A medical certification is required to substantiate your illness. If you are approved for a Disability Insurance claim, your Unemployment Insurance (UI) claim will be suspended. If you recover but remain unemployed, you may then return to the remainder of your UI claim benefits as long as you remain out of work and are otherwise eligible. You will need to reapply to reopen your UI claim.
Yes. If you have a family member who becomes sick while you are out of work, you can apply for a Paid Family Leave claim which can provide a higher benefit amount if you’re eligible. A medical certification is required to substantiate your family member’s illness. If you are approved for a Paid Family Leave claim, your Unemployment Insurance (UI) claim will be suspended. If you complete your Paid Family Leave claim and remain unemployed, you may then return to the remainder of your UI claim benefits as long as you remain out of work and otherwise eligible. You will need to reapply to reopen your UI claim.
Visit our Disability and Paid Family Leave FAQs for more information.