Contact Disability Insurance and Paid Family Leave

If you have any questions, comments, or suggestions about our website, department, your personal information, or other information related to your claim, there are several ways to contact us:



If you have a question that is not addressed in our Frequently Asked Questions section or on this website, or you would like to report potential fraud, please contact us online using Ask EDD.

For some topics, Ask EDD is a secure way to send your question or request online to the EDD. Look for “(Ask EDD)” at the end of your topic of choice, which indicates you can submit a message with your specific question or issue. To help us answer your question, please include as much information as possible on the electronic forms. All of your information will be maintained in a fully secure environment.

Note: Google Translate™ is not available within Ask EDD. For more information, please visit Google Translate™ Information.

By Mail

Office Locations
State Disability Insurance (SDI) Office Locations

By Phone

Toll Free Phone Numbers
SDI Statewide Toll-Free Numbers

Automated Phone System
Disability Insurance (DI) Automated Phone Information System
Paid Family Leave (PFL) Automated Phone Information System
Employer/Physician-Practitioner Automated Phone Information System
California State Government Employees Automated Phone Information System

Benefit Programs Online (BPO) Technical Help
For technical help with BPO registration, contact the Employment Development Department to speak to a representative by calling:

  • Disability Insurance at 1-800-480-3287 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

  • Paid Family Leave at 1-877-238-4373 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.