Contact the EDD

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Unemployment Claims Support Line Unavailable

From September 20 to October 4, 2020, our claims support phone line will be unavailable. During this time, we are improving our systems to verify identities in an easier, faster way.

If you have an existing claim, you can still use UI OnlineSM to certify for benefits, reopen a claim, and monitor your account activity. For technical support, call 1-833-978-2511.

Thank you for your patience as we continue to improve our services.

Office Closures

We are taking steps to help prevent the spread of COVID-19 (coronavirus) across communities in California. These EDD offices are closed or available by appointment only:

  • America Job Centers of CaliforniaSM (AJCC) – by appointment only. Contact your local AJCC for more information.
  • State Disability Insurance offices – the public counters for in-person services are closed until further notice. For the fastest service, file a claim online or access your Disability Insurance claim information with SDI Online. Visit Disability Insurance or Paid Family Leave to learn more.
  • Tax offices – by appointment only. Visit Payroll Taxes or contact Tax representatives at 1-888-745-3886, available from 8 a.m. to 5 p.m., Monday through Friday.

Please check back, we will update this page when we have more information. We apologize for any inconvenience.

If you have a question or would like to report fraud, visit Ask EDD. If you are having difficulty with the EDD website, visit Technical Help.

Select one of the following options to contact the EDD.

Important: UI OnlineSM is still the fastest way to file your Unemployment Insurance (UI) claim. You can also ask questions about your claim using UI Online by selecting Contact Us at the top of your homepage.

Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI call center numbers 1-833-978-2511 or 1-800-300-5616.

UI General or Technical Support

Get help with general UI questions and technical help with registration, password resets, EDD Account Numbers, and how to use UI Online.

Hours: 8 a.m. to 8 p.m. (Pacific time), seven days per week, except state holidays.

Phone number: 1-833-978-2511 (English and Spanish)

Note: EDD representatives will not have access to your claim or payment information.

UI Claims Support

Get help with filing a claim by phone or getting payment information.

Hours: 8 a.m. to 12 noon (Pacific time), Monday through Friday except state holidays.

Phone number:

English: 1-800-300-5616
Spanish: 1-800-326-8937
Cantonese: 1-800-547-3506
Mandarin: 1-866-303-0706
Vietnamese: 1-800-547-2058
California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator
TTY: 1-800-815-9387

UI Automated Self-Service Line

Get information on how to file a new claim or reopen an existing claim and your last payment issued. You can also certify for benefits using EDD Tele-CertSM, request copies of your 1099G tax information, and find your local America’s Job Center of CaliforniaSM.

Hours: 24 hours per day, seven days per week

Phone number:

English: 1-866-333-4606
Spanish: 1-866-333-4606

Important: SDI Online is the fastest way to file and get information about your Disability Insurance (DI) claim. Using SDI Online, you can ask confidential questions about your claim and receive a direct response. From your home page:

  1. Select the Claim ID of your current claim.
  2. Select Request Claim Update in the Claim Information section.
  3. Choose a Request Type from the dropdown menu and select Next.
  4. Add your specific question to your claim.

For more information, visit Disability Insurance.

To contact a DI representative or to use the DI Automated Phone Information System:

  • English: 1-800-480-3287
  • Spanish: 1-866-658-8846
  • California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator
  • TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
For more information and a listing of office locations, visit State Disability Insurance Office Locations.

Important: You can ask a Paid Family Leave (PFL) question by visiting Ask EDD.

  1. Select the category Paid Family Leave.
  2. Select the sub-category Miscellaneous Inquiry.
  3. Select the topic Other (Questions).

For more information, visit Paid Family Leave.

To contact a Paid Family Leave (PFL) representative or to use the PFL Automated Phone Information System:

  • English: 1-877-238-4373
  • Spanish: 1-877-379-3819
  • Cantonese: 1-866-692-5595
  • Vietnamese: 1-866-692-5596
  • Armenian: 1-866-627-1567
  • Punjabi: 1-866-627-1568
  • Tagalog: 1-866-627-1569
  • California Relay Service (711): Provide the PFL number (1-877-238-4373) to the operator
  • TTY: 1-800-445-1312

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For more information and a listing of office locations, visit State Disability Insurance Office Locations.

To contact a Payroll Taxes representative or to use the Automated Phone Information System:

  • Phone: 1-888-745-3886
  • California Relay Service (711): Provide the Payroll Tax Assistance number (1-888-745-3886) to the operator
  • TTY: 1-800-547-9565

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For more information and a listing of office locations, visit Contact Payroll Taxes. Visit Office Locator to find an employment tax office near you.

America’s Job Center of CaliforniaSM

Visit Office Locator to contact an America’s Job Center of California near you. For general workforce services information:

  • Phone: 1-916-654-7799
  • California Relay Service (711): Provide the Workforce Services number (916-654-7799) to the operator

To find a job, list a job opening, and browse other online employment services, visit CalJOBSSM. For assistance, call CalJOBS at 1-800-758-0398.

Labor Market Information

For labor market information questions, comments, or suggestions:

  • Phone: 916-262-2162
  • Fax: 916-262-2352
  • California Relay Service (711): Provide the Labor Market Information number (916-262-2162) to the operator

Note: We offer labor market consulting services to help workforce partners and employers find, access, and use labor market information and services. View Labor Market Consultants by County (PDF) for a phone and email listing of Labor Market consultants in California.

If you have comments, suggestions, or complaints, download and complete the Comments, Suggestions, and/or Complaints Form (DE 8123) in your preferred language. The following documents are PDFs. To complete them, you may need to download and save them on the computer, then open them with the no-cost Adobe Reader.

You can also download the following Language Access Complaint posters:

If you think that you have been discriminated, please view the EDD Equal Opportunity Notice.

Use the following addresses to contact the EDD by mail. Do not mail applications or claim-related materials. Visit File an Unemployment Insurance Claim or State Disability Insurance for information about submitting claim information.

General Questions or Comments
Employment Development Department
PO Box 826880, MIC 83
Sacramento, CA 94280-0001

Disability Insurance or Paid Family Leave
Employment Development Department
PO Box 826880 - DICO, MIC 29
Sacramento, CA 94280-0001

Labor Market Information Division
Employment Development Department
P.O. Box 826880, MIC 57
Sacramento, CA 94280-0001

Tax Assistance: Employers - General Correspondence
Employment Development Department
Taxpayer Assistance Center
P.O. Box 826880
Sacramento, CA 94280-0001

Unemployment Insurance
Employment Development Department
PO Box 826880 - UIPCD, MIC 40
Sacramento, CA 94280-0001

Workforce Services Branch
Employment Development Department
Branch Support Unit
PO Box 826880, MIC 69
Sacramento, CA 94280-0001

Language Access Complaints
Equal Employment Opportunity Office
P.O. BOX 826880, MIC 49
Sacramento, CA 94280-0001