COVID-19: Contact Us

We’re here to support you during COVID-19. Contact us using one of the following methods.

ImportantUI OnlineSM is still the fastest way to file your unemployment benefits. Once you log in, you can also ask questions about your claim by selecting at the top of your homepage.

Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616.

For Disability Insurance or Paid Family Leave claims, or tax information, visit Contact .

Unemployment Customer Service

Get help with filing a claim by phone, getting payment information, general unemployment questions, and technical help with registration, password resets, EDD Customer Account Numbers, and how to use UI Online.

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday except state holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at other times.

Phone Numbers

  • English and Spanish: 1-800-300-5616
  • Cantonese: 1-800-547-3506
  • Mandarin: 1-866-303-0706
  • Vietnamese: 1-800-547-2058
  • California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator
  • TTY: 1-800-815-9387

Unemployment Automated Self-Service Line

Get information on how to file a new claim or reopen an existing claim and your last payment issued. You can also certify for benefits using  Tele-CertSM, request copies of your 1099G tax information, and find your local America’s Job Center of CaliforniaSM.

Hours: 24 hours per day, seven days per week

Phone Numbers

  • English: 1-866-333-4606
  • Spanish: 1-866-333-4606

Last Revised: 06/03/2022