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Employer and Physician/Practitioner Automated Phone Service Instructions

Our toll-free number, 1-855-342-3645, is for employers, physicians, and practitioners. Our representatives cannot access personal claim information to answer claimant questions. Representatives are available Monday through Friday from 8 a.m. to 5 p.m., except on state holidays.

We can help you with:

If you know what option to select, you may enter it at any time.

You can also:

  • Say “Previous Menu” or press 9 to return to a previous menu.
  • Say “Repeat” or press the star key (*) to repeat information.

For assistance with:

  • Disability Insurance, say “disability insurance” or press 1.
  • Paid Family Leave, say “family leave” or press 2.

If you are an employer, say "employer" or press 1.

  • Disability requirements, say “employer” or press 1.
  • Online filing, say “online filing” or press 2.
  • Integrating wages with disability benefits, say “integrating wages” or press 3.
  • Workers’ Compensation, say “workers’ compensation” or press 4.
  • Job protection, say “job protection” or press 5.
  • To return to the previous menu, say “previous menu” or press 9.
  • To speak with a representative, press 0.

For questions about the contribution rate, call the EDD Taxpayer Assistance Center 1-888-745-3886.

If you are a physician/practitioner, say “physician” or press 2.

  • Roles and responsibilities, say “roles” or press 1.
  • Online services, say “online services” or press 2.
  • Claim forms, say “claim forms” or press 3.
  • To become an independent medical examiner, say “medical examiner” or press 4.
  • To speak to a representative, say “representative” or press 0.

If you are an employer, say “employer” or press 1.

For information on:

  • Paid Family Leave requirements for employers, say “paid family leave” or press 1.
  • Online filing, say “online filing” or press 2.
  • Integrating wages with Paid Family Leave Benefits, say “wages” or press 3.
  • Workers’ Compensation, say “workers’ compensation” or press 4.
  • Job protection, say “job protection” or press 5.
  • To speak with a representative, say “representative” or press 0.

For questions about the contribution rate, call the EDD Taxpayer Assistance Center 1-888-745-3886.

If you are a physician or practitioner, say “physician” or press 2.

For information on:

  • Physician or Practitioner roles and responsibilities, say “roles” or press 1.
  • Online services, say “online services” or press 2.
  • Claim forms, say “claim forms” or press 3.
  • To become an independent medical examiner, say “medical examiner” or press 4.
  • To speak to a representative, say “representative” or press 0.

Disability Insurance and Paid Family Leave Benefits

Find DI Information for You

Register for myEDD

Creating an account is an important step in this process. With myEDD, you can apply for Disability Insurance and manage your claim in SDI Online.

Create Account Log In

Additional Resources

Can’t find what you are looking for? View these DI and PFL resources for more information.