Online Unemployment Applications Now Available for Federal, Military, and Out-of-State Workers

In September, we updated our customer-facing systems to help federal, military, and out-of-state California workers apply online for unemployment benefits. Until now, these workers used paper applications or had to call. This upgrade is another step in our wide-reaching EDDnext transformation period to modernize operations and improve customer service.

This new online option speeds claim processing, simplifies wage verification with the federal government, and helps ensure applications are completed properly. We will continue rolling out EDDNext customer experience improvements including more multilingual and self-service options, integrated benefit systems, enhanced contact center services, and more.