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Contact Information for Unemployment Insurance

We’re Here for You

Choose the most convenient way to reach us.

Use myEDD

There are a couple of ways you can contact us using myEDD. You can chat with a live agent through UI Online, Monday to Friday, 9 a.m. to 2 p.m. 

To chat with a live agent, log in to myEDD and select UI Online. Once you are in UI Online, select the blue Help button at the bottom right side of the screen.

You can also send us a message through your UI Online account. Log in, then select Contact Us to get started.

If you don’t have a myEDD account, create one now.

Ask EDD

If you do not have a UI Online account and have a question about unemployment, or you would like to report fraud, you can Ask EDD.

Unemployment Phone Directory

Find the right telephone number you need for unemployment insurance, including our self-service line. This directory also outlines phone numbers by languages spoken.

Unemployment phone numbers by language
Language Phone Number
English and Español
  • Apply for Benefits
  • Payment Information
  • Technical Help
  • Password Resets
  • UI Online Questions
  • General Information
  • EDD Customer Account Number

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on California state holidays.

Note: Monday and Tuesday mornings before 10 a.m. are our busiest call times, so we recommend calling at other times.

 1-800-300-5616
English (Self-Service Line)
  • Get information on your last payment issued.
  • Certify for benefits using EDD Tele-CertSM.
  • Get information on how to file a new UI claim or reopen an existing claim.
  • Request copies of your 1099G tax information.
  • Find your local America’s Job Center of CaliforniaSM.

Hours: 24 hours a day, 7 days a week

 1-866-333-4606


Armenian:
Cantonese:
Korean:
Mandarin:
Tagalog:
Vietnamese:
All other languages:


1-855-528-1518
1-800-547-3506
1-844-660-0877
1-866-303-0706
1-866-395-1513
1-800-547-2058
1-800-300-5616. Interpreter services are available free of charge.

Deaf and Hard of Hearing Customers

Deaf and hard of hearing callers can contact the EDD using one of the following:

  • Unemployment Customer Service phone line: 1-800-300-5616.
    • Note: Video Relay Service (VRS) calls are received as telephone calls by the EDD.
  • Teletypewriter (TTY): 1-800-815-9387. This option does not use the California Relay Service and is recommended.
  • California Relay Service (711): Provide the Unemployment Insurance Customer Service number (1-800-300-5616) to the operator.
    • Note: If you are calling from outside of California, use your state’s relay service.

Share Your Insights with Us

Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:

Employment Development Department
PO Box 826880 – UISD, MIC-40
Sacramento, CA 94280-0001

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Get Payment Status

Find out how to manage and monitor payment activity on your unemployment claim and the Money Network debit card.

Learn More