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Employment Development Department
Employment Development Department

Basics for Physicians-Practitioners

Claim Certification

Physicians/Practitioners that can certify claims for Disability Insurance (DI) or Paid Family Leave (PFL):

Claim Processing

We review claims to ensure that all eligibility requirements are met; this includes verification of your physician/practitioner license. Your license must be active and in good standing. Both you and the patient must certify that the information provided is complete and accurate.

Properly completed claims are generally processed within two weeks of our receipt.

Benefit Programs Online and SDI Online

Benefit Programs Online (BPO) is a secure portal for Employment Development Department (EDD) customers to access State Disability Insurance (SDI) Online and UI OnlineSM using a single login.

SDI Online provides customers with electronic and automated options to submit and manage claims and related documents that are simple to use and available 24 hours a day, 7 days a week. The system reduces claim processing time, provides immediate confirmation of forms submitted, decreases costs in paper and postage, and includes security safeguards to detect and manage fraud and abuse.

You can view your patient’s initial claim for benefits, submit DI and PFL claim certifications, and view claim certification history.

For more information about SDI Online go to the SDI Online page.

Or go directly to Benefit Programs Online to get started registering or logging in now.

Tips for Completing a Disability Insurance Claim

The Claim for Disability Insurance (DI) Benefits (DE 2501) is designed with Optical Character Recognition (OCR) functionality allowing information you enter to be scanned and uploaded automatically to SDI Online. To avoid delays in claims processing, please complete the form as follows:

Do not mail this form to the EDD if you have already submitted the claim online.

Causes of Delays

If any of the following requirements are missing, processing will be delayed: