EDDNext: What's Next

New Tools, New Technology, New EDD

EDDNext: What's Next

New Tools, New Technology, New EDD

Curious about what’s ahead? This page gives you a first look at the improvements we’re rolling out and a preview of the innovations still to come. Explore below to see how we’re shaping the future of your EDD experience — one upgrade at a time.

  • ID Verification

    Applying for unemployment? Soon you'll have a smoother online identity verification process with fewer or no requirements to upload documents.

  • Document Processing

    Can't apply for benefits online? No worries, we've got your back. We're introducing faster paper unemployment form processing for customers who can’t apply online.

  • Voice of the Customer

    We take your feedback seriously and love hearing from our most important customers — that's you. Each week we meet to expand our Voice of the Customer program so we can improve your experience each time you need us.