Who We Are
The Employment Development Department (EDD) supports California’s workers, job seekers, employers, and communities through benefit programs, workforce services, and payroll tax administration. We are committed to delivering accessible, responsive, and innovative services that strengthen economic opportunity across California.
Our Mission
We support California’s economic vitality by delivering accessible, reliable, and customer centered services that help employers, workers, and job seekers succeed.
Our Core Values
Our work is grounded in a set of core values that shape how we serve Californians and support one another.
One Team
We work together across programs and branches as one EDD to provide reliable, responsive, and people-centered service.
Integrity and Ownership
We uphold the highest standards of professionalism and ethics, and take responsibility for our commitments, decisions, and outcomes.
Care, Respect, and Inclusion
We serve our customers and support our workforce with courtesy, dignity, and respect, fostering an inclusive, bias-free, and equitable environment for all- regardless of role, background, and life circumstance.
Communication and Trust
We strive for a consistent, open exchange of honest and accurate information to enable collaboration, inform decision-making, and build trust with customers and partners.
Fiscal Stewardship
We responsibly manage our public resources and make strategic investments aligned with our goals and priorities.
Our Strategic Business Plan
Our Strategic Business Plan (PDF) outlines the Department’s long-term goals, priorities, and commitments to serving Californians through innovation, accountability, and continuous improvement.