Resources for People with Disabilities

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At the EDD, we are committed to ensuring that all customers, including those with disabilities, have equal access to our programs, services, and information.

Review the following to learn more about accessing EDD programs and services.

Disability Insurance

You may be eligible for Disability Insurance (DI) if you are unable to work due to pregnancy or a non-work-related illness or injury. There are two ways to apply:

To contact a DI representative:

  • Phone: 1-800-480-3287.
  • Teletypewriter (TTY): 1-800-563-2441.
  • California Relay Service: Call 711 and provide the number 1-800-480-3287 to the operator.

If you need help using our online services due to a disability, email the Equal Employment Opportunity Office.

Visit the EDD YouTube channel for videos about DI with subtitles and closed captions.

Unemployment Insurance

You may be eligible for Unemployment Insurance (UI) if you are out of work or have had your hours reduced. Visit Register and Apply for Unemployment Insurance to learn how to file for unemployment.

To contact a UI representative:

  • Phone: 1-833-978-2511 (general or technical support).
  • Phone: 1-800-300-5616 (claim support).
  • Teletypewriter (TTY): 1-800-815-9387.
  • California Relay Service: Call 711 and provide the number 1-800-480-3287 to the operator.

If you need help using our online services due to a disability, email the Equal Employment Opportunity Office.

Visit the EDD YouTube channel for videos about UI with subtitles and closed captions.

Paid Family Leave

You may be eligible for Paid Family Leave (PFL) if you need time off work to care for a seriously ill family member or to bond with a new child. There are two ways to apply:

To contact a PFL representative:

  • Phone: 1-877-238-4373 (1-877-BE-THERE).
  • Teletypewriter (TTY): 1-800-445-1312.
  • California Relay Service: Call 711 and provide the number 1-877-238-4373 to the operator.

If you need help using our online services due to a disability, email the Equal Employment Opportunity Office.

Visit the EDD YouTube channel for videos about PFL with subtitles and closed captions.

Jobs and Training

The EDD provides a range of employment and training services. Job seekers and employers can visit the following for more information:

For general workforce services information, contact:

  • Phone: 1-916-654-7799.
  • California Relay Service: Call 711 and provide the number 1-916-654-7799 to the operator.

If you need help because of a disability, email the Workforce Services Branch.

Visit Services for People with Disabilities for additional services for job seekers and employers.

Payroll Taxes

The EDD administers California’s payroll tax programs and provides a range of resources and guides to assist employers:

For general payroll tax questions, you can visit a Tax Office or contact:

  • Phone: 1-888-745-3886.
  • Teletypewriter (TTY): 1-800-547-9565.
  • California Relay Service: Call 711 and provide the number 1-888-745-3886 to the operator.

If you need help because of a disability, email the Equal Employment Opportunity Office. If you are unable to resolve an employment tax problem with the assigned EDD representative and office manager, you can email the Taxpayer Advocate Office or call 1-866-594-4177. You can also write to:

Employment Development Department
Tax Branch, MIC 93
Taxpayer Advocate Office
PO Box 826880
Sacramento, CA 94280-0001

Visit the EDD YouTube channel for videos about payroll tax procedures, requirements, and guides with subtitles and closed captions.

Request Documents in Alternative Formats

To request a document or form in an alternative format (Braille, large print, etc.), call 1-866-490-8879.

File a Discrimination Complaint

It’s against the law for the EDD to discriminate on the basis of disability. If you have experienced discrimination, email the Equal Employment Opportunity Office to file a complaint. Visit Equal Opportunity Notice to learn more.