FAQs – Payroll Tax Credit Card Payments
Yes. The Employment Development Department’s (EDD) credit card program allows you to make your Payroll Tax Deposit (DE 88) payments and pay other payroll tax liabilities online or by phone. The EDD's credit card program is administered by ACI Payments, Inc.
American Express, Discover/NOVUS, MasterCard, and Visa.
Yes. ACI Payments, Inc. charges a convenience fee of 2.3 percent of the total payment amount, with a $1 minimum. The convenience fee is a charge for using ACI Payments, Inc. credit card service and is not revenue to the EDD.
Example: If your total tax deposit is $1,125.00, the convenience fee is $25.88 ($1,125.00 x .023). The total charged to your credit card would be $1,150.88 ($1,125.00 + $25.88).
Yes. Payments of $100,000 or more require special authorization from your credit card company. Contact ACI Payments, Inc. at 1-877-297-7457. If you made prior arrangements with your credit card company, the transaction will be completed the same day the payment was initiated through ACI Payments, Inc. If arrangements were not made in advance, your credit card transaction may take up to two days for approval, potentially resulting in a late payment.
You can make DE 88 payments and pay other payroll tax liabilities with a credit card.
To make a credit card payment online:
Visit the ACI Payments, Inc. website. The system is available 24 hours a day, 7 days a week, including weekends and holidays. The system will prompt you for the information needed to make a credit card transaction. No registration process is required to use a credit card.
Note: At the end of the completed transaction, you will receive a confirmation number, which is proof that your transaction was successfully processed. Please keep this confirmation number for your records. If you provide your e-mail address, ACI Payments, Inc. will also e-mail your confirmation number.
To make a credit card payment by phone:
This option is only available for DE 88 payments: call 1-800-272-9829.
- Payment amount.
- Employer’s name and address (required for online payment option only).
- Preparer’s name and daytime area code and phone number (the name and number of the person completing the credit card transaction).
- E-mail address, (required for online payment option only).
- 8-digit EDD employer payroll tax account number.
- Pay date (for DE 88 deposits).
- Deposit schedule (for DE 88 deposits).
- Quarter covered.
- Credit card number, three-digit security code, and expiration date.
- Jurisdiction code: 1501.
The EDD’s jurisdiction code is 1501 for DE 88 payments or other payroll tax liabilities. ACI Payments, Inc. uses jurisdiction codes to uniquely identify each agency and tax. The code lessens the chance of accessing the wrong agency or paying the wrong tax.
It is important to use the correct jurisdiction code to ensure that your tax payment is received by the intended agency in a timely manner.
Yes. If you do not have the jurisdiction code, the ACI Payments, Inc. phone system allows you to enter a California ZIP Code to hear a list of payment types. For a DE 88 deposit payment, select the option “State of California EDD DE 88 for Payroll Tax Deposit.”
No, you must enter a California ZIP Code or the jurisdiction code 1501.
Your payment is effective on the date you charge it, as long as the transaction is completed before 12 midnight, Pacific time (including weekends and holidays). Deposits made by credit card are due according to California deposit requirements.
It may take 3-5 business days for your payment to post to the EDD’s accounting system due to standard credit card processing times. However, the effective date of the payment will be the date ACI Payments, Inc. charges your credit card.
Visit the ACI Payments, Inc. website for payment information: Select “Verify Payments” and provide your email address and the confirmation number or last four digits of the credit card used for the transactions. Payment verification can only be provided for transactions processed within the last 12 months.
For phone transactions or transactions older than 12 months: Call ACI Payments, Inc. at 1-877-297-7457.
No. The ability to pay by credit card was established for your convenience. You can pay by credit card one time, then online with e-Services for Business or other electronic methods the next time.
Five business days after making your credit card payment, log in to e-Services for Business, select the account type link (e.g., Employment Tax), then select “View My Payments” from the “I Want To” menu. You may also call our Taxpayer Assistance Center at 1-888-745-3886, Monday to Friday (excluding legal holidays), 8 a.m. to 5 p.m., Pacific time.
No. Credit card payments cannot be warehoused.
For online transactions: Visit the ACI Payments, Inc. website and select Help for assistance.
For phone transactions: Call ACI Payments, Incat 1-800-487-4567 for assistance.