Payroll Tax Credit Card Payments FAQs
Find answers to frequently asked questions about payroll tax credit card payments.
Our credit card payment program allows you to make your Payroll Tax Deposit (DE 88) payments and pay other payroll tax liabilities online or by phone. Our credit card payment program is administered by ACI Payments, Inc..
You can make your Payroll Tax Deposit (DE 88) payments and pay other payroll tax liabilities with American Express, Discover/NOVUS, MasterCard, and Visa.
Yes. ACI Payments, Inc. charges a convenience fee of 2.3 percent of the total payment amount, with a $1 minimum. The convenience fee is a charge for using ACI Payments, Inc. credit card service and is not revenue to us.
Yes. Payments of $100,000 or more require special authorization from your credit card company. If you made prior arrangements with your credit card company, the transaction will be completed the same day the payment was initiated through ACI Payments, Inc. Contact ACI Payments, Inc. at 1-877-297-7457 for more information.
Note: If arrangements were not made in advance, your credit card transaction may take up to two days for approval, and could cause a late payment.
To make a credit card payment online:
Visit ACI Payments, Inc. online. The system is available 24 hours a day, 7 days a week, including weekends and holidays. No registration process is required to use a credit card.
Note: At the end of the completed transaction, you will receive a confirmation number, showing that your transaction was successfully completed.
- Keep this confirmation number for your records.
- Get notified by email. If you provide your email address, ACI Payments, Inc. will also email your confirmation number.
To make a credit card payment by phone:
This option is only available for DE 88 payments.
- Payment amount.
- Employer’s name and address (required for online payment option only).
- Preparer’s name and daytime area code and phone number (the name and number of the person completing the credit card transaction).
- Email address, (required for online payment option only).
- 8-digit EDD employer payroll tax account number.
- Pay date (for DE 88 deposits).
- Deposit schedule (for DE 88 deposits).
- Quarter covered.
- Credit card number, three-digit security code, and expiration date.
- Jurisdiction code: 1501.
Our jurisdiction code is 1501 for DE 88 payments or other payroll tax liabilities.
Yes. If you do not have the jurisdiction code, the ACI Payments, Inc. phone system allows you to enter a California ZIP Code to hear a list of payment types. For a DE 88 deposit payment, select State of California EDD DE 88 for Payroll Tax Deposit.
No, you must enter a California ZIP Code or the jurisdiction code 1501.
Your payment is effective on the date you charge it, as long as the transaction is completed before 11:59 p.m., Pacific time (including weekends and holidays). Deposits made by credit card are due according to California deposit requirements.
The effective date of your payment will be the date ACI Payments, Inc. charges your credit card. It may take 3-5 business days for your payment to post to our accounting system due to standard credit card processing times.
Go to ACI Payments, Inc. online for payment information.
- Select Verify Payments.
- Provide your email address and the confirmation number or last four digits of the credit card used for the transactions.
Payment verification is available for transactions processed within the last 12 months.
For phone transactions or transactions older than 12 months: Call ACI Payments, Inc. at 1-877-297-7457.
No. The ability to pay by credit card is just one method of payment and you don’t have to use it every time. Refer to our File and Pay Options to learn more.
Log in to e-Services for Business five business days after making your credit card payment to verify that we received your credit card payment.
Once you are logged in to e-Services for Business:
- Select the account type link (e.g., Employment Tax).
- Select View My Payments from the I Want To menu.
You can also call our Taxpayer Assistance Center at 1-888-745-3886, Monday through Friday (excluding legal holidays), 8 a.m. to 5 p.m., Pacific time.
No. Credit card payments cannot be warehoused.
If you are experiencing trouble with your online payment, use the Help section on the ACI Payments, Inc. website for assistance.
For help paying by phone, contact ACI Payments, Inc. at 1-800-487-4567 for assistance.
Last Revised: 08/02/2021
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