Identity Theft

Identity theft happens when someone uses another person’s personal information to collect Unemployment Insurance (UI) benefits. This can cause serious problems for both employees and employers. We are committed to protecting your identity and the integrity of the UI program. If you think someone has filed a false UI claim, (also called an imposter claim), report it to the EDD immediately.

Report False Claims

The best way to report false claims is by visiting Ask EDD and selecting the Report Fraud category to submit a Fraud Reporting Form online. You can also fax 1-866-340-5484 or call the EDD Fraud Hotline at 1-800-229-6297 (for reporting fraud only).

When reporting fraud:

• Provide all relevant information about the issue. Include your name and phone number if you don’t want to remain anonymous. You will not receive a call from the EDD unless more information is needed.
• Send any fraudulent documents or mail to EDD PO Box 826880, MIC 43, Sacramento, CA 94280-0225. You can also write “Return to Sender” on the envelope and provide it to your mail carrier.
• If you need to provide more information after reporting fraud, contact the EDD again. Include the reference number provided when you first reported the issue.

Note: To ensure the confidentiality and integrity of any investigation, the EDD does not provide status updates unless court-ordered or required by law.

Next Steps

If you are a victim of identity theft, file a complaint with the Federal Trade Commission (FTC) or call 1-877-ID-THEFT.

Resources

• How To Report Unemployment Insurance Fraud (DE 2360TF) (PDF)
• Help Us Fight Fraud (DE 2370) (PDF)
• Protect Your Identity and Stop Unemployment Insurance Imposter Fraud (DE 2360EE) (PDF)
• Employers: How You Can Prevent Unemployment Insurance Imposter Fraud (DE 2360ER) (PDF)