Faster, Simpler, Better. Introducing Your New EDD Homepage

Published: July 10, 2025

When we started to design your EDD homepage, we listened to the people who matter most — you! Real user feedback helped us improve our menus and make the information you need easier to find. We’ve improved the homepage based on what you use — meaning fewer clicks to get where you need to go.

We listened to our customers to inform every decision. Research showed that our Claims menu option was not being used how we thought. Instead, we discovered more people wanted faster, direct access to information about our unemployment, disability, and Paid Family Leave benefit programs.

In response, we made our benefit programs prime real estate at the top of the homepage to take you right where you need to go. Now, you can find the information most relevant to you right away, without guesswork or extra steps.

We also added helpful drop-down menus to make finding information simpler and smoother than ever. Improvements to your new homepage follow improvements we made to our benefit webpages earlier this year. Our new step-by-step instructions guide you through each part of the benefit claim process. Each step is now easily accessible right from your EDD homepage. All of these updates prioritize a more mobile-friendly website recognizing that most customers visit us using their mobile phones.

 

The Big Picture

All of these improvements work together to make your experience easier and faster.

  • Easier Navigation: The information you need is easier to find with simpler menus and step-by-step instructions.
  • Plain Language: Our webpages are easier to understand and more accessible for all Californians.
  • Modern Design: Smart, welcoming, and easy to use.
  • Customer-Centered Changes: Customer research helps ensure our webpages work for everyone.
  • Easy Access to News: Because you deserve to know how we’re transforming the customer experience.
  • Improved Search: We’ve removed unnecessary clutter from the search page, added synonyms to make your searches more successful, and added a list of the most common search phrases for you to choose from — all to help ensure you can find the information you need easier and faster.
  • Ongoing Webpage Improvements: We’re not done yet, and we won’t be anytime soon. You will see more and more changes to our webpages in the future.

Now, the support you need when you need it most, is fewer clicks away!

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