Customer Service Improvements for Communities Speaking California’s Top Eight Languages

Published: April 29, 2024

California’s Armenian, Korean, and Tagalog communities can now apply online for unemployment benefits in their preferred language. This enhancement adds to English, Spanish, Simplified Chinese, Traditional Chinese, and Vietnamese languages already available. Together, these eight languages represent the top spoken languages of working-age adults in California.

Unemployment customer service centers have dedicated representatives fluent in these top eight languages and translation and interpreter services are available for more than 200 other languages at no cost. Unemployment customers also now receive timely updates about the status of their claim and payment notifications delivered via email or text message in their preferred language. These language resources and more information are posted on our Language Resources webpage.

EDD’s public education and outreach efforts continue raising awareness about these valuable services in diverse communities across California.