Language Access Experts Join Forces with the EDD to Enhance Multilingual Services

In January 2024, we are convening external and internal partners of the new Multilingual Access Advisory Committee (MAAC). The MAAC members provide feedback on language access and emerging practices that enhance multilingual services for limited English proficient (LEP) and deaf and hard of hearing communities that we serve.

Erica Chovva-Ruiz, EDD’s Language Access Officer, will chair the committee and is working with community leaders who understand EDD services and language populations. MAAC members have experience working with LEP individuals in addressing labor, workforce development, public benefits, healthcare, and business needs. Members also have experience with advocacy or community-based organizations; academic language programs; working in different California regions, including rural areas; and assisting Californians in languages other than spoken English.

These strong partnerships with our stakeholders will help us continue advancing language access solutions at the EDD.