Using the Automated Phone Information System

Before you dial our toll-free number 1-888-745-3886, please read the information below to prepare you to make your selection(s) when you call.

Prior to the main menu, special instructions or announcements may play. The system will then provide a brief description of each main menu item. If you know the selection you want, you can press the number and bypass the main menu recording. After you make your selection from the main menu, you may need to make further choices.

The main menu options are:

Press 1 for employer statements and notices.

You will be given two options:

  • Press 1 for Statement of Account (DE 2176), Notice of Assessment or Notice of Amount Due (DE 6601), or Notice of Form Delinquency (DE 6694) information.
  • Press 2 for Collection Notice (DE 6485), Notice of Levy (DE 8005), Earnings Withholding Order for Taxes (DE 9400), or a Notice of Intent to Offset your Federal Income Tax Refund (DE 2190) information.

Press 2 for e-Services for Business.

You will be given four options:

  • Press 1 for e-Services for Business lock-outs.
  • Press 2 for e-Services for Business enrollment information.
  • Press 3 for obtaining an employer payroll tax account number through e-Services for Business.
  • Press 4 for employer account maintenance, such as updating your contact information, reporting a change of ownership, or updating a Power of Attorney.

Press 3 for employer account registration information.

You will be given four options:

  • Press 1 for employer account registration requirements.
  • Press 2 for e-Services for Business confirmation number information.
  • Press 3 if you have received a request to complete a DE 1.
  • Press 4 to obtain a DE 1 registration form.

Press 4 for tax services and other information.

You will be given four options:

  • Press 1 for employer account maintenance.
  • Press 2 for employment tax rates.
  • Press 3 for tax forms and tax service information, such as Forms W2 and 1099G.
  • Press 4 for payroll tax seminars and tutorials.

Press 5 for Unemployment Insurance or Disability Insurance.

You will be given two options:

  • Press 1 for Disability Insurance Elective Coverage.
  • Press 2 for Unemployment Insurance or Disability Insurance information.

Press 6 for Disability Insurance Elective Coverage.

You will be given two options:

  • Press 1 for Disability Insurance Elective Coverage enrollment information.
  • Press 2 for State Disability Insurance claim information.

Throughout the automated system:

Press 9 to repeat the main menu choices or to return to the main menu.
Press * to return to the previous menu.
Press 0 to speak with the next available agent.

For further assistance, visit your local Employment Tax Office.