Conditions of Use Policy

We need to collect personal information from people who use some of our services. If you just browse or download information from our website without doing anything else, we automatically collect and store the following details:

• Your Internet Protocol (IP) Address and domain name, but not your email address. The IP Address helps us manage traffic on the site and create usage statistics.
• The type of browser and operating system you’re using.
• The date and time of your visit.
• The web pages visited or services used on our site.
• The website you visited before coming to our site.
• The website you visit after leaving our site.
• Any forms you download.

We use this information to improve our website and understand how people use it. This data does not personally identify you and is only used for website statistics. We don’t try to connect this information with individual visitors, and our logs do not identify you personally.

• State agencies cannot sell or share any personal information collected electronically without your permission. (Government Code § 11015.5.(a)(6)f)
• The State does not sell this type of personal information. We only use it for the purpose it was given to us.
• The State might provide certain lists or reports based on regulations as required by law. All legal protections for your information still apply to our websites.

When you place an order with us, we ask for some information on our order form. We need your contact details, like your name and shipping address, and payment information (like your credit card number and expiration date). We use this information to handle billing and to complete your order. If there’s a problem with your order, we use your contact details to reach you.

In California, there are laws that make sure the government is transparent and that you can access public records and information from the State government. However, there are exceptions to this right which help protect your privacy. Both State and federal laws have these exceptions.

Any information collected on this site becomes public record which you can inspect and copy, unless there is a law that says otherwise. If there is a conflict between this Conditions of Use Policy and laws like the Public Records Act or the Information Practices Act, those laws will take priority.

The State develops and manages this website and has taken many steps to protect its computer systems and data. These steps include:

• Checking who is using the site.
• Monitoring for problems.
• Reviewing activities.
• Using encryption (putting information into a code).

We’ve included security steps in how the website is designed, set up, and used every day to keep your information safe. However, this doesn’t mean we’re giving business or legal advice, or guaranteeing that our site’s security is perfect. EDD follows all data security standards prescribed by the California Department of Technology.

The State of California provides this website and its information as a public service. We monitor the site to make sure it works properly, check security features, and for other similar reasons. By using this site, you agree to this monitoring. 

User Conduct

The following is not allowed and could lead to criminal charges or account termination:

• Trying to change information on this site.
• Trying to override security features.
• Spamming or phishing attempts.
• Using our website for unlawful purposes, such as harassment, threats or promoting illegal activities.
• Attempting to hack, disrupt, or tamper with the website’s security systems.
• Attempting to gain unauthorized access to our websites or other users’ accounts.
• Uploading viruses or malicious code that could harm the website’s functionality.
• Providing false or misleading information on this website.
• Employing bots, spiders or other automated tools to scrape data or interfere with site operations unless explicitly allowed to.

Our website has links to other sites that we think might be helpful to you. When you click on a link to another site, you leave our site and are now under that site’s privacy policy. The State of California is not responsible for the content or availability of these other websites or documents linked from our site.

The State works hard to keep the information on its website accurate. If you find any mistakes or missing information, please let us know so we can look into it.

We are not responsible for any errors or missing information. We can’t guarantee that the website or its links don’t have viruses or infringe on anyone’s rights. Mentioning any specific products, services, or company names on this website is just for your information and doesn’t mean we recommend them.

This policy can change at any time without notice.

Most of the information on this website is considered public and can be shared or copied, unless stated otherwise. But, some content, like photographs, is copyrighted and might need special permission before you use it. If you want to use any information on this site that isn’t owned or created by the State, you need to get permission from the original owner.

The State can use any information you submit through this site for any purpose without paying you, unless there is a separate legal agreement. We can also use any ideas or techniques you share with us.

If you have any questions with this Conditions of Use policy, please contact us.