State Information Data Exchange System (SIDES)
The State Information Data Exchange System (SIDES) is a safe and fast way for employers and Third-Party Administrators (TPAs) to get and respond to a Notice of Unemployment Insurance Claim Filed (DE 1101CZ) (PDF) online.
When a new Unemployment Insurance claim is filed, or when an existing claim is reopened, we send a Notice of Unemployment Insurance Claim Filed (DE 1101CZ) to employers. Employers provide information about why the person is no longer working for them. This helps determine if the person qualifies for benefits and makes sure the employer’s unemployment insurance reserve account is charged correctly.
Benefits and Features of SIDES
- Saves time, money, and mailing costs
- Makes sure the EDD gets all necessary claim information
- Lets employers and TPAs upload supporting documents
- Reduces incorrect payments
How to Participate in SIDES
- SIDES E-Response: This is for employers and TPAs with a lower number of unemployment claims. No special programming or software is needed. Visit Subscribe to SIDES E-Response for more details.
- SIDES Web Service: This is for employers and TPAs with a higher volume of unemployment claims, or who work in multiple states. This option needs the employer or TPA to work with us and the National Association of State Workforce Agencies to set up computer connections for SIDES. Visit How to Participate in SIDES Web Service for more information.
SIDES Web Service and E-Response
- State Information Data Exchange System (SIDES) for Unemployment Insurance (YouTube) | Korean
- How to Respond to SIDES Requests for Eligibility Information (YouTube) | Korean
- State Information Data Exchange System (SIDES) E-Response Supplemental User Guide (DE 8808) (PDF)
- State Information Data Exchange System (SIDES) Web Service Supplemental User Guide (DE 8809) (PDF)
SIDES Technical Support
SIDES technical support helps with registration, login information, and other related problems. They cannot help with questions about other EDD employer services, Unemployment, Disability Insurance (DI), or Paid Family Leave (PFL).
- SIDES E-Response: Call 1-855-327-7057, Monday through Friday from 8 a.m. to 5 p.m., excluding state holidays.
- SIDES Web Service: Contact the National Association of State Workforce Agencies (NASWA).
Additional Resources
- SIDES FAQs
- Fact Sheet: State Information Data Exchange System (SIDES) (DE 8714S) (PDF)
- SIDES Tip Card (DE 8807) (PDF)
- Notice of Unemployment Insurance Claim Filed (DE 1101CZ) (PDF)
- Employer Information
- e-Services for Business
- How to Protect Your Business from Higher Unemployment Insurance (UI) Taxes (YouTube) | Korean