Benefiting Californians 2024

2024 – Improving How We Serve You

2 minute read

Simpler, Faster, Better – What You Think of the New Unemployment Application

2 minute read

Disability Contact Center Upgrades That Put You First

1 minute read

Improving the Paid Family Leave Online Experience

1 minute read

EDD Wrapped! A Year of Big Changes and Bigger Impact

1 minute read

Applying for Unemployment Benefits is Now Easier and Faster

3 minute read

What’s New with ACES?

1 minute read

Disability Insurance Contact Center Updates

2 minute read

Best Practices to Protect Yourself and Avoid Scammers

2 minute read

California Jobs Report- Insights into the Labor Market

2 minute read

EDD Took Center Stage at Dreamforce: A Focus on Innovation

2 minute read

Stronger Jobs, Stronger Communities - Benefiting CA

2 minute read

Direct Deposit Successfully Debuts

2 minute read

The Support You Need, When You Need It Most

2 minute read

EDD is Modernizing Document Management to Improve Service Delivery

1 minute read

Continuing to Boost Customer Satisfaction

1 minute read

Resolving Unemployment Eligibility Issues Faster and More Securely

2 minute read

Elevating our Customer Experience Program with Qualtrics

1 minute read

Direct Deposit is Now Available!

2 minute read

Celebrating 20 Years of Paid Family Leave

2 minute read

New Surveys to Improve Customer Experiences

2 minute read

Enhancing Customer Service at Disability Contact Centers

2 minute read

Georgetown University Highlights EDD’s Innovative EDDNext Work

2 minute read

Got a Minute? Watch How We Support the Armenian Community in 60 Seconds

1 minute read

EDD Farmworker Advocates Partner with Farmworker Jobs Program

2 minute read

Direct Deposit for Benefit Payments Coming Soon

2 minute read

Customer Service Improvements for Communities Speaking California’s Top Eight Languages

1 minute read

Elevating Community Outreach Activities

1 minute read

Partnering with Qualtrics to Improve Customer Experiences with a Voice of the Customer Program

1 minute read

CalJOBS Improvement Project Underway

2 minute read

Unemployment Insurance Customer Satisfaction Remains Strong

2 minute read

Californians Impacted by Severe Winter Storms Stay on the Road to Recovery

1 minute read

EDD Switches Debit Card Service to Money Network

1 minute read

1099G Tax Season Coming Up

1 minute read

2023 Year in Review

1 minute read

EDDNext Improvements Continue

2 minute read

We Continue to Expand Access to Unemployment Benefits in Multiple Languages

2 minute read