Contact Information for Unemployment Insurance
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Choose the most convenient way to reach us.
Use UI OnlineSM
If you do not have a UI Online account and have a question about UI, or you would like to report fraud, you can Ask EDD.
Unemployment Phone Directory
Find the right telephone number you need for unemployment insurance, including our self-service line. This directory outlines phone numbers by languages spoken too.
|English and Español
Hours: 8 a.m. to 7 p.m. (Pacific time), Monday through Friday, except on California state holidays.
Note: Beginning June 2, the Unemployment Customer Service Center hours will change to 8 a.m. to 5:00 p.m. (Pacific time), Monday through Friday, except on California state holidays.
|English (Self-Service Line)
Hours: 24 hours a day, 7 days a week
Deaf and Hard of Hearing Customers
Deaf and hard of hearing callers can contact EDD using one of the following:
- Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended).
- California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.
- Note: If you are calling outside of California, use your state’s relay service.
Share Your Insights with Us
Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:
Employment Development Department
PO Box 826880 – UISD, MIC-40
Sacramento, CA 94280-0001
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Last Revised: 02/17/2022