Debit Card
Debit Card
New: Changes to Your Debit Card
We have changed the bank we use to issue your debit cards. As of February 15, 2024, benefits are no longer issued to a Bank of America debit card. Instead, they are now issued to a new Money Network prepaid debit card.
For more information, watch The EDD is Transitioning to New Debit Cards (YouTube).
Important: If you still have a Bank of America debit card with EDD benefits, you’ll need to contact Bank of America at 1-866-692-9374 to request a check for the remaining funds on that card.
Money Network Prepaid Debit Card
Use your debit card to pay bills, buy groceries, and everything in between. We issue your benefit payments on a debit card that’s fast and convenient. Plus, there’s no credit check and we don’t monitor your transactions.
No personal bank account required.
Withdraw cash at ATMs, banks, and stores with cash-back options.
Transfer funds to the bank of your choice at no additional cost.
Receive fraud protection from a Zero Liability Policy.
Activate and Use Your Card
Call 1-800-684-7051 or download the Money Network App to activate your debit card, set your PIN, and check your balance.
Once your card is activated, you can use it like you would a personal debit card. Buy groceries, pay bills, get cash back, and more.
Log in to your Money Network account or download the Money Network App to check your balance, lock your card, and more.
Transfer money from your Money Network prepaid debit card to a personal bank account. Transfers take two to three business days.
How to Get Payments by Debit Card
- Log in to your myEDD account and select UI Online.
- Select the Register or Manage button.
- Select Profile.
- Locate Benefit Payment Option, then select Update Your Payment Option.
- Select Debit Card, then Save.
Note: Benefit payment options can be updated in UI Online any day between 6 a.m. – 8 p.m.
- Log in to your myEDD account and select SDI Online.
- Select Profile.
- Locate Benefit Payment Option, then select Edit Payment Option.
- Select Debit Card, then Save.
Note: Benefit payment options can be updated in SDI Online any day between 6 a.m. – 8 p.m.
When to Expect Payments
The first payment arrives 7-10 days after becoming eligible. Customers that already have a debit card receive payments within 2 days after certifying and continuing eligibility.
Note: Holidays and weekends will delay your payment until the next business day.
| Holiday | Day You Certify | First-time payment | Ongoing Payments |
|---|---|---|---|
| Veterans Day Monday, November 11, 2024 |
Sunday, November 10, 2024 |
By Monday, November 25, 2024 |
By Tuesday, November 12, 2024 |
| Thanksgiving Day Thursday, November 28, 2024 |
Sunday, November 24, 2024 |
By Monday, December 9, 2024 |
By Tuesday, November 25, 2024 |
| Christmas Day Wednesday, December 25, 2024 |
Sunday, December 22, 2024 |
By Tuesday, January 7, 2025 |
By Monday, December 23, 2024 |
If your myEDD account shows that a payment was processed but it is not on your debit card, contact Money Network at 1-800-684-7051.
Report a Lost or Stolen Card
If you lose your card, lock it while you look for it. To lock your card, log in online or download the Money Network Mobile App. If your card is permanently lost or stolen, call 1-800-684-7051 (TTY: 1-800-684-7053). For more information, visit Lost or Stolen Cards.
Customer Service Help
For more help, you can speak with a Money Network Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:
- Within the United States: 1-800-684-7051
- Outside of the United States: 1-531-262-5282
- TTY: 1-800-684-7053
Important: Money Network representatives cannot answer questions about your claim or our programs.
Disclosures and Fees
You will receive important information with your card. Be sure to read all information including fees for the debit card. For digital wallets, view your Cardholder Agreement (PDF).
Questions?
Still have questions? We've got you. Check out our Benefit Payment Options FAQs.