Apply and Manage Your Claim Online

When you turn to us, we have a program or resource that can help. Unemployment benefits are here to help support you and your family while you find a new job and develop your career.

Use myEDD—the fastest and most convenient way to apply for unemployment and manage your claim.

Create Account

You must first have a myEDD account to register for your UI Online account.

Create a myEDD Account

Important: Once you submit your registration, you will receive an email to confirm your account. Select the link provided to complete your registration. The link will expire within 48 hours.

If you don’t get this message in your inbox, check your spam or junk mail folder.

Once you are logged in to myEDD, select UI Online and provide the following information to register:

First and last name as it appears on your claim
Date of birth
Social Security number
EDD Customer Account Number

Create Account Log In to myEDD

Important: Your EDD Customer Account Number is automatically mailed to new customers within 10 days of filing a claim. If you have lost your EDD Customer Account Number, call us at 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

How to Use UI Online

Now that you have your myEDD and UI Online accounts set up, you can use UI Online to:

Apply for benefits.
Reopen a claim.
Certify for benefits and report work and wages.
Monitor the status of eligibility issues.
Get your latest claim and payment information.
Change your address and phone number.
Receive notifications including reminders to certify for benefits.
View in-person and phone appointments.
Reschedule a phone interview.
View, print, or request a copy of your tax information from the past five years.
Check your UI Online inbox for important messages.
Ask a question.

Note: To apply for benefits online, you must be at least 18 years old. If you are underage, you can apply by phone, fax, or mail.

Know When to Apply

You can apply through UI Online during the times (Pacific time) listed below:

When you can apply with UI Online
Days of the Week	Available Time
Sunday	5 a.m. – 8:30 p.m.
Monday	4 a.m. – 10 p.m.
Tuesday – Friday	2 a.m. – 10 p.m.
Saturday	2 a.m. – 8 p.m.

Need Technical Assistance?

For more information on UI Online, use these helpful resources, including video tutorials and FAQs.

UI Online Help

Once you are logged in to UI Online, you can select the question mark (?) icon or choose the Help link in the upper right-hand corner of the screen.

Technical Support for UI Online Account

If you need help with account setup or login issues, call 1-833-978-2511 and select option 1 after the introductory messaging. The phone line is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at other times.

Protect the Security of Your Account

Never share confidential information such as your password or Social Security number with anyone. If your account has been compromised, Contact UI.

Browser Compatibility and Pop-up Blockers

For the best experience, use the latest versions of Google Chrome, Mozilla Firefox, or Internet Explorer. Additionally, you must disable pop-up blockers to access features of UI Online.

Additional Resources

If you can’t find what you need, check these resources for more information.