Benefit Overpayment Services

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A benefit overpayment is when you collect unemployment, disability, or Paid Family Leave benefits you are not eligible to receive. For more information about benefit overpayments and repayment options, visit Benefit Overpayments and Penalties.

Benefit Overpayment Services is a convenient and secure way to manage your overpayment online.

Enroll in Benefit Overpayment Services

Before enrolling in Benefit Overpayment Services, you must first create a myEDD account and select a login verification method. For more information on what you need to create a myEDD account, visit myEDD FAQs.

To create a myEDD account:

  1. Visit myEDD.
  2. Select Create Account.

After you’ve created your myEDD account, log in to myEDD and select Benefit Overpayment Services to begin your enrollment.

Important: To enroll in Benefit Overpayment Services, you need your:

  • Claimant ID
  • Letter ID
  • Date of Birth
  • Email Address

Your Letter ID and Claimant ID can be found on the Benefit Overpayment Collection Notice (DE 8344JUDR), mailed 30 days after we mail the Notice of Overpayment or Notice of Denial of Benefits and Overpayment, or when an appeal is denied.

Your Claimant ID and Letter ID are also included on the Benefit Overpayment Statement of Amount Due (DE 8301R) and the Final Collection Notice (DE 138).

Payments

In Benefit Overpayment Services, you can make a payment, view past payments, and set up an installment agreement to make monthly payments. You can only use this option if you have your Benefit Overpayment Collection Notice (DE 8344JUDR) which contains your Letter ID.

If you do not have this information you can still make a one-time debit or credit card payment. There is a fee for this option.

  1. Log in to myEDD.
  2. Select Benefit Overpayment Services.
  3. Select Make a Payment.
  4. Select payment method type (such as ACH Debit).
  5. Complete the required fields, then select Submit.
  1. Log in to myEDD.
  2. Select Benefit Overpayment Services.
  3. Select View My Payments.
  1. Log in to myEDD.
  2. Select Benefit Overpayment Services.
  3. Select Set up an Installment Agreement.
  4. Review the Installment Agreement Requirements, then select Next.
  5. Complete the required fields, then select Submit.

Contact Us       

Contact the Benefit Overpayment Collection Section at 1-800-676-5737 during normal business hours. We can help you with:

  • Questions about your overpayment.
  • Updating your address or phone number.
  • Technical issues, including trouble enrolling in Benefit Overpayment Services.

You can also visit Ask EDD to change your mailing address or phone number.

Additional Resources