Benefiting Californians | The EDD Newsletter
Welcome to the new Employment Development Department (EDD) newsletter, where we will share our story as the administrator of one of the nation’s largest public benefit systems—with over 21 million people filing 63 million unemployment, disability, and Paid Family Leave benefits claims over the past decade. We’re also the State’s largest tax collection agency and an integral player in the State’s workforce development system. This newsletter will help us transparently share our progress with some regular communication to help better inform you on the major changes impacting EDD customers.
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Recent Articles
The Support You Need, When You Need It Most
EDD is Modernizing Document Management to Improve Service Delivery
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EDD By The Numbers
314,329:
Disability Insurance and Paid Family Leave claim updates sent to customers by text message in September.
$37 million:
Total grant funding distributed to local areas since January 2023 to help strengthen California’s workforce.
100:
Percentage of California State Auditor’s pandemic operations and fraud-fighting recommendations implemented by the EDD.
93:
Percentage of contact center customers in 2023 who reported that EDD agents on the dedicated Cantonese, Mandarin, and Vietnamese language lines were polite and professional.
