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Employer Services Online FAQs

  1. Visit Employer Services Online.
  2. Select Enroll in Employer Services Online.
  3. Follow the steps to enroll.

If you forgot your username or password, follow the steps below:

  1. Visit Employer Services Online, then select the service of your choice. You can choose from the following:
    1. e-Services for Business
    2. eWOTC
    3. SIDES E-Response
  2. Select Forgot username? or Forgot Password?
  3. Enter the required personal information.
  4. Complete the required security check.
  5. Answer the security questions you filled out when you registered.
  6. You will receive an email with a link to confirm your email address. This link will expire in 24 hours. Select this unique link and follow the steps to retrieve your username. If you do not respond in 24 hours, you will need to restart this process.

You cannot reset your username.

You have four attempts to answer your security questions. After four attempts, you will be locked out. If you are locked out, do one of the following:

  • Re-enroll using a different username and email address.
  • Call us to unlock your account:
    • e-Services for Business at 1-888-745-3886
    • eWOTC Customer Services at 1-866-593-0173
    • SIDES Technical Support Center at 1-855-327-7057

You can change your security questions and answers after you login to your Employer Services Online profile.

If you are having problems using Employer Services Online, call one of the following numbers below:

  • e-Services for Business at 1-888-745-3886
  • eWOTC Customer Services at 1-866-593-0173
  • SIDES Technical Support Center at 1-855-327-7057

You should enter your own information, not your client’s. If you enter your client’s information, your client will be considered the agent instead of you.

Last Revised: 06/28/2022