Changing Name or Gender FAQs

Get answers to your questions about changing your name, gender, or other personal information on your Disability Insurance (DI) or Paid Family Leave (PFL) claim.

To change your name or gender on your claim, you must first:

  • Have completed the process in court to legally change your name and have your final court documents to provide as verification.
  • Have contacted the CA Department of Motor Vehicles (DMV) and changed your legal name and/or gender in their records.
  • Contact us using an option below and we will provide you with further instructions:

Disability:

Use your SDI Online account to notify us of your name or gender change:

  1. Log in to myEDD.
  2. Select SDI Online.
  3. On your Home page, select the Claim ID of your current claim.
  4. Select Request Claim Update in the Claim Information section.
  5. Choose Request Type “Name change” from the dropdown menu and select Next.
  6. Explain your request in detail.
  1. Select the “I certify” box and then select Submit.

If you do not have an SDI Online account, you can call us at 1-800-480-3287 and speak with a representative.

Paid Family Leave:

Use Ask EDD to notify us of your name or gender change:

  1. Go to Ask EDD.
  2. Select the category Paid Family Leave.
  3. Select the sub-category Miscellaneous Inquiry.
  4. Select the topic Other (Questions).
  5. Select Continue.

Include as much information as possible on the electronic form. All information will be maintained in a fully secure environment. We will contact you with the next steps to take.

If you are unable to submit online, you can call us at 1-877-238-4373 and speak with a representative.

To change the name on your claim you must provide:

  • A copy of your final court order with your new name as verification.
  • A copy of your new state-issued CDL/ID confirming the name change.

To change the gender on your claim you may need to provide:

  • A copy of your new state-issued CDL/ID confirming the gender change.

Yes. If you have an existing SDI Online account you can ask questions or change personal information on your disability claim using SDI Online. (PFL does not have an SDI Online option at this time.)Follow these steps:

  1. Log in to myEDD.
  2. Select SDI Online.
  3. On your Home page, select the Claim ID of your current claim.
  4. Select Request Claim Updatein the Claim Information section.
  5. Choose a Request Type from the dropdown menu and select Next.*
  6. Explain your request in detail.
  7. Select the “I certify” box and then select Submit.

*Request Type options are:

  • Appeal
  • Call in notice response
  • Claim effective date change
  • Incorrect Social Security number
  • Name change
  • Other (use this for gender changes)
  • Protest information on DE 429D
  • Report med exam
  • Report part time work Report delivery date
  • Report wages • Report you have recovered
  • Report you have returned to work
  • Request a document
  • Request payment history
  • Substitution of wages

Yes.

For DI call the DI Automated Phone Service:

  • English: 1-800-480-3287
  • Spanish: 1-866-658-8846
  • Teletypewriter (TTY): 1-800-563-2441
  • California Relay Service: Call 711

Select Option 2, then select any option 1-4, then press 0 to speak with a representative.

For PFL call the PFL Automated Phone Service 

  • English: 1-877-238-4373
  • Spanish: 1-877-379-3819
  • Cantonese: 1-866-692-5595
  • Vietnamese: 1-866-692-5596
  • Armenian: 1-866-627-1567
  • Punjabi: 1-866-627-1568
  • Tagalog: 1-866-627-1569
  • Teletypewriter (TTY): 1-800-445-1312
  • California Relay Service: Call 711 and provide the number 1-877-238-4373 to the operator.

Select Option 2 for information, then any option 1-4 then press 0 to speak with a representative.

Yes. For DI and PFL office locations, visit our Office Locator.

Yes. To request a name and/or gender change by mail:

  • Write a letter explaining your name and/or gender change request.
  • Attach a copy of your court order to verify your name change and a copy of your new state-issued CDL/ID confirming the name and/or gender change.
  • Mail the request to us at:

EDD - Disability Insurance Branch

PO Box 989478

West Sacramento, CA 95798-9478

If you need to change your email, follow these steps:

  • Log in to myEDD.
  • Select the My Profile link located at the top of the myEDD page.
  • From the My Profile page, select Email to start the process of updating your email.

Once you have updated your email through myEDD, it will be automatically updated in SDI Online.