Contact UI

If you have any questions, comments, or suggestions about our website, department, your personal information, or an individual within EDD, there are several ways to contact us:

Online

• UI Online^SM

  Ask a Question using UI Online^SM 24 hours a day, 7 days a week. UI Online offers many different categories and topics to choose from. Don’t have a UI Online account? Register for UI Online today.

• Ask EDD

  If you have a question that is not addressed in our Frequently Asked Questions section or on this website, or you would like to report fraud, please contact us using Ask EDD. Some Ask EDD topics allow you ask a question and others are informational only.

  To help us answer your question, please include as much information as possible on the electronic forms. All of your information (e.g., Social Security Numbers) will be maintained in a fully secure environment.

  Note: Google Translate™ is not available within Ask EDD. For more information, please visit Google Translate™ Information.

By Mail

Download, print, and complete the Internet Comments, Complaints, or Suggestions form. You may need to download the free Adobe Reader to view and print this document. Mail your completed form to:

Employment Development Department
P.O. Box 826880 – UIPCD, MIC 40
Sacramento, CA 94280-0001

By Phone

The UI Self-Service Phone Line is available 24 hours a day, 7 days a week at: 1-866-333-4606

• Get last payment issued information without waiting.
• Certify for benefits using EDD Tele-Cert^SM.
• Hear recorded general unemployment insurance information covering many topics. Some of the topics covered include how to file an appeal, Form 1099G overview and accessing your information, overpayment instructions, employment and training information and more. This option should be used if you do not need to speak with a representative.

EDD representatives are available by phone Monday through Friday, between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.

To speak with a representative, please refer to the list of UI Phone numbers.