Income Documentation: Pandemic Unemployment Assistance
Request for Income Verification
The EDD may request that you provide documents to prove your income for your Pandemic Unemployment Assistance (PUA) claim.
You have 21 days from the date of the email or paper mail notice to prove your 2019 income for a 2020 PUA claim or to prove your 2020 income for a 2021 PUA claim and avoid a decrease in your weekly benefit amount.
Gather Your Documents
Acceptable 2019 or 2020 income documents, depending on the year you filed your claim, may include one or more of the following:
- Federal tax return (IRS Form 1040, Schedule C or F).
- State tax return (CA Form 540).
- Paycheck stubs.
- Payroll history.
- Bank receipts.
- Business records.
- Invoices and corresponding documents.
- Any other documents to prove your 2019 income.
For self-employment, the documents must show your net income (total paid after taxes and payroll deductions). If you made a mistake regarding your income on your application, send a letter with any documentation you have to explain your mistake. Tax documents such as the IRS 1040 and an associated Schedule C are preferred.
For regular employment, the documents must show your gross income (total paid before taxes and payroll deductions), such as a W-2. Providing check stubs showing your earnings each quarter would also be helpful.
If your income came from both self-employment and regular employment, you can provide documents that show net and gross income. We will review all documents to determine proof of income.
Note: IRS Form 1099-MISC is not an acceptable income document.
In UI Online, select No the question, “Do You Have Documents to Upload?”
If you received a notice in the mail, write “No income documents for 2019” above the signature line before you sign, date, and mail the notice back to the EDD.
After receiving your response, we will review your claim and make a decision regarding your award amount. We will contact you if there are any changes to your weekly benefit amount.
Submit Your Documents
Recommended: Log in to your UI Online account and go to the Upload Income Documents for PUA section on the homepage to provide the required documents.
If you prefer to mail your documents, write your 10-digit EDD Customer Account Number (EDDCAN) clearly at the top of each page. Your EDDCAN was mailed to you on the Employment Development Department Customer Account Number Notification (DE 5614).
Then mail your documents to:
Employment Development Department
PUA 2019 Income Verification
PO Box 989726
West Sacramento, CA 95798-9726
Important: Do not mail your documents if you submit them online, as this can delay processing.
If you received a notice in the mail, follow the instructions on the notice and submit it along with your income documents.
After receiving your documents, we will review your submission and make any necessary adjustments.
Important: If you have an open Unemployment Insurance claim, you must continue to certify for benefits every two weeks.