Your Debit Card
Use your debit card to pay bills, buy groceries, and everything in between.
New: Changes to Your Debit Card
We have changed the bank we use to issue your debit cards. As of February 15, 2024, benefits are no longer issued to a Bank of America debit card. Instead, they are now issued to a new Money Network prepaid debit card.
Important: If you still have a Bank of America debit card for your EDD benefits, it will only be active until April 15, 2024.
For more information, watch The EDD is Transitioning to New Debit Cards (YouTube).
If You Received Payments by Debit Card January 15–February 14, 2024:
Your payments were issued to your Bank of America prepaid debit card. We also mailed you a new Money Network Card (with no money on it yet) for future benefit payments. Your new Money Network Card should arrive in 14 business days. For example, if you qualified for a payment on February 5, allow until February 23 to receive that new Money Network Card. It will be in a plain, white, letter-sized envelope from the Employment Development Department with an Omaha, Nebraska (NE) return address.
If you don’t receive your card, contact Money Network at 1-800-684-7051.
Download the Money Network App
The Money Network Mobile App is a convenient and secure way to keep track of your money with options like mobile check deposit, fingerprint/touch ID and card lock features, account alerts, budgeting tools, and so much more. For a complete list of app features, visit Money Network Mobile App.
Look Out for Scammers
We will never request your personal information by text message, email, or on social media. Text messages asking you to activate a debit card by selecting a link are scams. EDD text messages only link to websites that include “edd.ca.gov”. Visit Help Fight Fraud for tips on how to avoid scams.
About Your Money Network Prepaid Debit Card
We issue your benefit payments on a debit card that’s fast, convenient, and secure. Plus, there’s no credit check and we don’t monitor your transactions. With the new Money Network prepaid debit card, you can:
Get your money faster.
Withdraw cash at ATMs, banks, and stores with cash-back options.
Transfer funds to the bank of your choice at no additional cost.
Receive fraud protection from a Zero Liability Policy.
Activate and Use Your Card
Once your card is activated, you can use it like you would a personal debit card. Buy groceries, pay bills, get cash back, and more.
Your Payment Options
Choose from two safe and secure payment options.
Prepaid Debit Card Features
- Flexible, secure, and easy to use.
- No credit check.
- Have control of your spending.
Mailed Check Features
- Flexibility to deposit at any bank.
- Have control of your payments.
- Privacy and security.
- May have slower mailing times.
Report a Lost or Stolen Card
If you lose your card, lock it while you look for it. To lock your card, log in online or download the Money Network Mobile App. If your card is permanently lost or stolen, call 1-888-913-0900. For more information, visit Lost or Stolen Cards.
Customer Service Help
For more help, you can speak with a Money Network Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:
- Within the United States: 1-800-684-7051
- Outside of the United States: 1-531-262-5282
- TTY: 1-800-684-7053
Important: Money Network representatives cannot answer questions about your claim or our programs.
Disclosures and Fees
For more helpful information, review Debit Card FAQs.
Important Dates for Your Bank of America Debit Card
|Actions You Can Take
|March 31, 2024
|Last day to request and be issued a replacement card, if your card is lost, stolen, expired, or scheduled to expire before March 31.
|April 15, 2024
|Last day to activate and use your card as you normally do to make payments, cash withdrawals, and purchases.
|April 30, 2024
|Last day to choose one of the options below for any money left on your card:
After April 30, you’ll need to contact Bank of America at 1-866-692-9374 to request a check.