After Your Claim is Filed: Claim Processing for Disability Insurance (DI)
After you file a claim for Disability Insurance, the EDD will need to review and process your claim. A properly completed claim will include the Claimant’s Statement and Physician/Practitioner’s Certificate of your Claim for Disability Insurance (DI) Benefits (DE 2501). Submission of your portion and submission of your physician/practitioner’s portion of the application must be completed within 49 days from the date your disability began or you may lose benefits. Your claim will not be processed until both parts of the application are received.
- Processing of Claim: Claims filed through SDI Online take less time to process. If you filed online: SDI Online matches your portion of the DI claim, Part A – Claimant’s Statement, to the physician/practitioner’s medical certification, Part B – Physician/Practitioner’s Certificate. During this time, the EDD will review your claim to determine whether you are eligible to receive disability benefits. If your form is not properly completed, the EDD will not process your claim until all the information is obtained. If you filed by mail, the paper form will be scanned into the system and Part A will be matched with Part B.
- Time to Process: When the EDD receives a properly completed claim (claimant portion and the physician/practitioner's portion), your claim will generally be processed within 14 days and if you are eligible, benefit payments are issued. If we need to request additional information, more time may be needed to process your claim.
Before you receive benefits, you must first serve a seven-day waiting period (calendar days). You will not receive benefits during the waiting period. The first payable day is the 8th day of the claim.
- Notice of Computation (DE 429D). The EDD sends you the Notice of Computation (DE 429D) to inform you of your potential weekly and maximum benefit amount based on the wages you earned in your base period. Receiving this notice does NOT confirm that you are eligible to receive DI benefits.
- Benefit Payments and the EDD Debit CardSM
You have an option in how you receive your benefit payments. If you are eligible to receive benefits, the Employment Development Department (EDD) issues benefit payments by the EDD Debit CardSM through Bank of America or by check, which is mailed to you from the EDD. You do not have to accept the EDD Debit Card.
Claimants will be able to select their payment option when they file their claim.
If you are eligible for benefits: You will be sent a payment notification (DE 2500E) and a check or California EDD Debit Card for Unemployment and Disability Benefits notification containing the EDD Debit Card three to five business days after your claim is approved. Once you receive your debit card, all authorized benefit payments are deposited to the EDD Debit Card account. The EDD Debit Card is valid for three years from the date of issue. Customers should keep their card until the expiration date of the card has passed.
For claims beginning on or after January 1, 2019, weekly benefits range from $50 to a maximum of $1,252. To qualify for the maximum weekly benefit amount ($1,252) you must earn at least $27,126.67 in a calendar quarter during the base period.
If you are not eligible for benefits: A Notice of Determination (DE 2517) will be mailed to you. You must meet eligibility requirements in order to receive benefits. To learn more about eligibility requirements, visit Am I Eligible for DI? If you are disqualified from receiving benefits, you will receive an Appeal Form (DE 1000A) with your disqualification notice. You have the right to appeal any decision, in writing, within 30 days of the issue date of the disqualification notice. For more information, visit Appeals.