Phone Numbers

The phone numbers listed here can be called for unemployment insurance services. There are separate phone numbers for English, Spanish, Cantonese, Mandarin, and Vietnamese speaking customers. A separate phone number is also available for customers who call using a teletypewriter.

If you are calling to file a claim, you must call by Friday to receive credit for the week.

Before placing your call, review Using the Automated Telephone Information System to learn about our menu options.

Automated Self-Service Information Line

The self-service information line provides the following services:

• Get payment information without waiting.
• Certify for benefits using EDD Tele-Cert^SM.
• Find local America’s Job Center of America^SM locations (formerly known as One-Stop Career Centers).
• Available 24 hours a day, 7 days a week, including holidays.
• This option should be used if you do not need to speak with a representative.

Automated Self-Service

Language	Number
ENGLISH Payment Information America’s Job Center of AmericaSM (formerly known as One-Stop Career Centers).	1-866-333-4606 Please dial carefully.
ESPAÑOL Información sobre su Pago Centros de Servicios de Empleo	1-866-333-4606 Por favor, preste suma atención cuando marque.

Phone Numbers by Language to Reach a Customer Service Representative

Language	Number
ENGLISH Filing Claims Payment Information General Information	1-800-300-5616
ESPAÑOL Presentación de Solicitudes Información sobre su Pago Información General	1-800-326-8937
	1-800-547-3506 1-866-303-0706
	1-800-547-2058

Deaf and Hard of Hearing Customers

Deaf and hard of hearing callers can contact EDD in two ways:

• Directly (without using the California Relay Service): By teletypewriter (TTY) at 1-800-815-9387. The TTY is a telecommunications device for the deaf and hard of hearing; this phone number does not accept voice calls.
• Indirectly: Through the California Relay Service. If calling via the California Relay Service you must provide the EDD phone number to the California Relay Service operator (Customers calling outside of California should use their state’s relay service).

We encourage deaf and hard of hearing callers to contact us by using 1-800-815-9387, the TTY toll-free number. This will put you in direct contact with an EDD customer service representative who can provide you with unemployment insurance services.