Managing Your UI Claim

The following information will help you manage your UI claim.

• The Telephone Interview
  If there are questions about eligibility, EDD staff will conduct telephone interviews with the employer and claimant to resolve any issues.
• Completing the Continued Claim Form
  The Continued Claim Form is sent with your claim materials after EDD processes your application for UI benefits. Carefully complete and mail the Continued Claim Form on the date shown on the front of the form. UI benefits are paid after a properly completed and signed Continued Claim form is submitted to the EDD.
  
  
  
  Video: How to Complete the Continued Claim Form
  Transcript
  
  Video: 1a Parte – Como Completar el Formulario de Solicitud de Beneficios Continuos
  
  Video: 2da Parte – Como Completar el Formulario de Solicitud de Beneficios Continuos
  Transcripción en Español:
  1a Parte   2da Parte
   
  
  
  • Completing the Continued Claim Form Tip Sheet: English | Spanish | Chinese | Vietnamese (PDF)

The EDD offers new services to provide more user friendly methods of certifying for UI benefits that will assist in reducing common errors made on the paper Continued Claim form that can cause benefit payment delays.

• EDD Web-Cert^SM
  A new option for submitting your Continued Claim form online.
• EDD Tele-Cert^SM
  A new option for submitting your Continued Claim form over the phone.
• Where is my Payment
  How to access your payment information by telephone.
  
  
  • Summary Tip-Sheets: English | Spanish | Chinese | Vietnamese (PDF)