Disaster Unemployment Assistance
To File a Claim
UI claims, including claims for Disaster Unemployment Assistance, can be filed online, by telephone, by mail, or by fax. The fastest and easiest option for individuals to file claims for UI benefits is online. Or call EDD at:
- English 1-800-300-5616
- Spanish 1-800-326-8937
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058
- TTY (non-voice) 1-800-815-9387
Individuals with current claims for benefits, who are unable to receive their Unemployment Insurance payments at their home due to the disaster or emergency, should contact their local post office.
Frequently Asked Questions
What if I lost my job and cannot work because of the disaster or emergency?
There are two programs you may be eligible for:
- Unemployment Insurance
If you are unemployed due to a disaster or emergency, you may be eligible for Unemployment Insurance (UI) benefits.
- When you file your UI claim, you must tell us that you were unemployed as a result of a disaster or emergency. UI claims can be filed online, by telephone, by mail, or by fax. Find information about filing a UI claim here or call EDD at one of the numbers listed below in the Disaster Unemployment Assistance section.
- Individuals with current claims for benefits, who are unable to receive their Unemployment Insurance payments at their home due to the disaster or emergency, should contact their local post office.
- Disaster Unemployment Assistance
If the President of the United States declares a disaster in your area, payment of Disaster Unemployment Assistance (DUA) may be authorized. Individuals who become unemployed as a result of the disaster, and who do not qualify for regular Unemployment Insurance (UI) benefits, may file for DUA.
(Fact Sheet: English | Spanish)
What if I become ill or injured and cannot work because of a disaster or emergency?
- Disability Insurance
Individuals who become ill or injured and cannot work, may be eligible for Disability Insurance benefits. Most California workers are covered under the State Disability Insurance program. Covered workers fund this program through a deduction from their wages, and can receive approximately 55 percent of their lost wages, for up to one year, while unable to work. Application forms are available online. For more information, contact 1-800-480-3287.
- Individuals with current claims for benefits, who are unable to receive their Disability Insurance payments at their home due to the disaster or emergency, should contact their local post office.
I need help in finding a job.
For information on job search assistance, online job listings, workshops, information on wages and trends, and other employment and training services within your community, contact your local America’s Job Center of CaliforniaSM (formerly known as One-Stop Career Centers).
How do I find out more?
In a disaster or emergency, EDD offices within the One-Stop Career Centers that are considered accessible and do not pose a health or safety threat to staff and the public will remain open. It is recommended that anyone seeking assistance from their local America’s Job Center of CaliforniaSM (formerly known as One-Stop Career Centers), call the facility first to confirm hours of operation.
In some disaster areas, local assistance centers will be setup to combine the resources of local, state, federal, and voluntary agencies. For more information, please contact the California Emergency Management Agency at 916-845-8510 or visit the website.
Victims and Family Assistance, Other Resources . . .
- United States Postal Service (USPS) – If you have not received your mail, contact your local USPS office to obtain your mail or contact ASK USPS at 1-800-275-8777.
- California Emergency Management Agency – Includes information about disaster relief and other available resources.
- Federal Emergency Management Agency (FEMA) – Information on applying for disaster assistance such as temporary housing assistance, disaster loans, and other needs. The site also includes news, assistance, and resources about recent disasters and emergencies. For more information, contact 1-800-621-FEMA (3362) or TTY 1-800-462-7585.
- State Insurance Commissioner – Insurance information to protect your home and property. Contact 1-800-927-HELP (4357).
- Red Cross – News and information about available shelter, supplies, etc. If you need immediate relief or assistance, contact 1-800-438-4636.
- Apply for UI or Reopen a UI Claim
- Certify for UI Benefits
- Access UI Payment Information
- Forms and Publications
- More Help for the Unemployed
Top Links This Month
- EDD Web-CertSM
- Ways to File
- UI Telephone Numbers
- Where is My Payment
- Managing Your UI Benefits
- Benefit Determination Guide