Days and Hours of Service

EDD representatives are available by telephone:

• Monday through Friday from 8 a.m. to 5 p.m. (Full range of services)

NOTE: Effective September 1, 2010, UI Call Centers will no longer offer extended service hours Monday through Friday or on Saturdays. In addition, UI Telephone Eligibility Interview appointments will only be scheduled Monday through Friday, 8 a.m. to 5 p.m., Pacific Time. EDD representatives are not available by telephone on California state holidays.

SAVE TIME!

File Online!
The fastest way to open a new claim or re-open an existing claim.




Available 24 hours a day, 7 days a week, including holidays.

E-mail Questions!
The easiest way to ask questions about your claim. Representatives respond within 5 days.
Available 24 hours a day, 7 days a week, including holidays.

Call the Self Service Information Line!
The quickest way to access your check information and to obtain the location of your local One-Stop Career Center.
Get check information without waiting.
Available 24 hours a day, 7 days a week, including holidays.
To speak with a representative, please call the Main Telephone Numbers.