FAQs - Payroll Tax Credit Card Payments
Yes. The Employment Development Department’s (EDD) credit card program allows you to make your Payroll Tax Deposit (DE 88) payments and pay other payroll tax liabilities on the Internet or by phone. The credit card program is administered by our vendor, Official Payments Corp. (OPC).
Official Payments Corp. (OPC), a vendor that provides reliable, secure payment options for federal, state, and local government entities, is the vendor who administers the credit card program. Their commitment to protecting the privacy of individuals who use their services ensures that transaction data is never sent over the Internet unencrypted, and personal customer information is not retained for marketing purposes, nor is it available to other businesses. Also, credit card information is never passed to the EDD.
Employers and their representatives can pay their Payroll Tax Deposit (DE 88) payments and other payroll tax liabilities with a credit card.
American Express, Discover/NOVUS, MasterCard, and Visa.
Yes. OPC charges a convenience fee of 2.3 percent of the total payment amount, with a $1 minimum. The convenience fee is a charge for using OPC’s credit card service and is not revenue to the EDD. The Internal Revenue Service (IRS), Franchise Tax Board, and Board of Equalization have the same arrangement with OPC.
Example: If your total tax deposit is $1,125.00, the convenience fee is $25.88 ($1,125.00 x .023). The total charged to your credit card would be $1,150.88 ($1,125.00 + $25.88).
Yes. Payments of $100,000 or more require special authorization from your credit card company. Contact OPC at 1-877-297-7457. If you made prior arrangements with your credit card company, the transaction will be completed the same day the payment was initiated through OPC. If arrangements were not made in advance, your credit card transaction may take up to two days for approval, potentially resulting in a late payment.
You can make DE 88 payments and pay other payroll tax liabilities with a credit card.
Internet Filers: Access the OPC website. The system is available 24 hours a day, 7 days a week, including weekends and holidays. The system will prompt you for the information needed to make a credit card transaction. No registration process is required to use a credit card. A confirmation number is provided at the end of the completed transaction, which is proof that your transaction was successfully processed. Please keep this confirmation number for your records. If you provide your e-mail address, OPC will also e-mail your confirmation number.
Phone Filers: This option is only available for DE 88 deposits; call 1-800-272-9829.
- Payment amount.
- Employer’s name and address, if using website.
- Preparer’s name and daytime area code and phone number (the name and number of the person completing the credit card transaction; this is required information should a question arise regarding your transaction).
- E-mail address, for e-mail confirmation and online verification.
- 8-digit EDD employer payroll tax account number.
- Pay date (For DE 88 deposits).
- Deposit schedule (For DE 88 deposits).
- Quarter covered.
- Credit card number and expiration date.
- Jurisdiction code 1501, if paying DE 88 deposits or other payroll tax liabilities by phone.
The OPC uses jurisdiction codes to uniquely identify each agency and tax. The code lessens the chance of accessing the wrong agency or paying the wrong tax. If paying Payroll Tax Deposit (DE 88) or other payroll tax liabilities, the jurisdiction code is 1501.
It is important to use the correct jurisdiction code to ensure that your tax payment is received by the intended agency in a timely manner.
Yes. If you do not have the jurisdiction code, OPC phone system allows you to enter a California ZIP Code to hear a list of payment types. For a DE 88 deposit payment, select the option “State of California EDD DE 88 for Payroll Tax Deposit.”
No, you must enter a California ZIP Code or jurisdiction code 1501.
Yes. Deposits made by credit card are due according to California deposit requirements on the same date that you would pay by a check and DE 88 coupon.
Your payment is effective on the date you charge it, as long as the transaction is completed by 12 midnight, Pacific Time (including weekends and holidays).
It may take 3-5 days for your payment to post to the EDD’s accounting system due to standard credit card processing times. However, the effective date of the payment will be the date OPC charges your credit card.
If you submit your deposit late, you can pay penalty and interest at the same time you make your credit card payment. Late payments made by credit card are subject to the same penalty and interest charges as late payments made by check.
Use the confirmation number received at the end of your credit card payment transaction to trace the payment. If the confirmation number is misplaced or lost, you can obtain it again through the OPC website by selecting “Verify Payments.” Provide your email address and the last four digits of the credit card that was used to make the payment and OPC will email you another payment confirmation. If these options do not work, call OPC at 1-877-297-7457 or the EDD’s Taxpayer Assistance Center at 1-855-866-2657, Monday to Friday (excluding state holidays), 8 a.m. to 5 p.m., Pacific Time.
Internet Filers: Select “Verify Payments,” and provide your email address and the last four digits of the credit card(s) used for the transactions. Payment verification can only be provided for transactions processed within the last 12 months. For transactions older than 12 months, call 1-877-297-7457.
Phone Filers: Call 1-877-297-7457.
No. The ability to pay by credit card was established for your convenience. You can pay by credit card one time, then online with e-Services for Business or other electronic methods the next time.
Five business days after making your credit card payment, log in to e-Services for Business, select “Account ID” and select “View My Payments” or call our Taxpayer Assistance Center at 1-888-745-3886, Monday to Friday (excluding legal holidays), 8 a.m. to 5 p.m., Pacific Time.
No. Credit card payments cannot be warehoused.
Internet Filers: Select “Help” for assistance.
Phone Filers: Call 1-877-297-7457 for assistance.
For any processing issues or questions regarding your employer account, call the EDD Taxpayer Assistance Center at 1-888-745-3886, Monday to Friday (excluding state holidays), 8 a.m. to 5 p.m., Pacific Time.