California’s Workforce Services, a part of the United States (U.S.) Employment Service, is one of the world’s largest public employment service operations. With service points throughout the state, the Employment Development Department (EDD) program serves the state’s employers and job seekers. The nationwide U.S. Employment Service was authorized by the federal Wagner Peyser Act (WPA) in 1933 and funded under Title III of the Social Security Act of 1935. The WPA was amended by the Workforce Innovation and Opportunity Act of 2014 to provide a foundation for the Workforce Services and other federal, state, and local workforce development partners to offer services through the America’s Job Center of CaliforniaSM (AJCC).
The AJCC offers a variety of services that bring employers with job openings together with qualified job seekers. Customers may access services through self-service or with the assistance of staff. The AJCC provides universal access to an integrated array of labor exchange and Workforce Innovation and Opportunity Act (WIOA) services so that workers, job seekers, and businesses can find the services they need at any of the job centers. The AJCC serves the State’s 900,000 employers and the more than a million job seekers who use these services each year.
The EDD provides California’s employers with a variety of services to meet their workforce needs. Through the online labor exchange system CalJOBSSM, the EDD offers a statewide network that links employers with qualified job seekers throughout California. The AJCC also provides employers with:
- Re-employment services for dislocated workers;
- Labor market information for planning business expansion, relocation, and future hiring;
- Focused recruitment for new business ventures or facilities needing a large number of specialized workers in a hurry;
- Locally coordinated workforce preparation services.
The AJCC also provides job seekers with:
- Job search training workshops to acquire the skills needed to find and keep a job;
- Referral to partner agencies that provide other employment-related services including training.