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Employment Development Department
Employment Development Department

How to File a Disability Insurance Claim in SDI Online

The fastest and easiest way to file a disability insurance claim is online through SDI Online.

1. Gather Required Information.

You must provide the following information to file a DI claim:

Provide the information below ONLY if it applies to you:

2. Register for SDI Online.

Visit SDI Online to register for an SDI Online account and create a username and password. An Employment Development Department (EDD) Customer Account Number will be provided upon completion of the registration process. A notification of registration will also be sent to you via email and US Postal Service. You will now be able to log in to your account to file a claim.

3. Log Into SDI Online to File a New Claim.

Follow these directions to file a new claim through SDI Online:

Important:

4. Contact Your Physician/Practitioner to Submit Your Medical Certification.

Provide your Form Receipt Number to your physician/practitioner so they can submit the medical certification. The physician/practitioner must submit the certification no later than 49 days after your disability begins or you may lose benefits. Be sure to talk to your physician/practitioner about their process for submitting a DI claim; they do not all follow the same process. You are responsible for obtaining a Physician/Practitioner Certification for your disability. Your claim will be returned if the physician/practitioner Certification is not received within 30 days.

Important:

Properly completed claims: A properly completed application will include the Part A - Claimant’s Statement (information the claimant submits) and Part B - Physician/Practitioner’s Certificate (the information physician/practitioner submits). Your claim will not be processed until all the required sections of the application are received. If your physician/practitioner is unable to submit your medical certification using SDI Online, please obtain a paper Claim for Disability Insurance (DI) Benefits (DE 2501) form by:

5. Completion of Your DI Claim Filing.

Once your physician/practitioner submits your medical certification to the EDD, you have successfully filed a DI claim. The EDD will contact you with the status of your claim. If you want additional information on how to file a claim online through SDI Online, review the Claimant Tutorial.

Please note that your employer will be notified that you have submitted a DI claim. However, your detailed information is confidential and will not be shared with your employer.

For more information, visit After You File for DI: Claim Processing.